Job Details

The Guestlist Moderator facilitate guest's entry into the venue by verifying their reservations and allowing access to the venue. This position serves as a liaison between promotions, VIP services, and guests. Maintain crowd control, prevent theft and discourage altercations in a high-volume nightclub atmosphere by notifying security as needed. Work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Keep informed of door/pricing changes that might affect venues and services. This is a non-tip receiving position. (Guestlist Moderator is not allowed to accept any form of money from our guests.)ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:* Remain alert for any suspicious persons or activities* React professionally and rationally in emergency and pressure situations* Identify intoxicated, disorderly, or insubordinate guests and reports them to Security* Communicate professionally with all management from Host Hotel/Casino* Assist all Guests with entry to the venue* Maintain professionalism at the work place and with co-workers and patrons* Attentive to all company related events and upcoming venues and changes* Maintain a proper and professional appearance and attitude* Maintain and promotes a friendly atmosphere for customers and co-workers* Provide customers with information and directions* Inform management of any complaints, comments, or incidents* Perform all prior arrangements to be ready to start at scheduled in time and also completes all necessary duties by end* Accurately assess number of group then cross off guest list and hand out ticket accordingly* Constantly pays attention to surroundings and to customers* Assist and/ or completes additional tasks as assignedEDUCATION/WORKING KNOWLEDGE:* i.e. High School Diploma Required or equivalent / Bachelor's Degree with an emphasis in hospitality and/or equivalent combination of education and experience in a related field* Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred* 21+ years of ageSKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULEThe work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions* Ability to write and verbally communicate* Must have good positive energy throughout the day* Must be able to print legibly for Team Members, management, and guests to read* Must be able to stand for extended periods of time* Must be able to move quickly* Must be able to push and lift up to 50 lbs.* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Exposure to cleaning materials* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment* Maintain a professional, neat, and well-groomed appearance adhering to Company standards* Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner* Ability to maintain confidentiality* Ability to handle a fast-paced, busy, and somewhat stressful environment