Job Details

Overview:

Summary Statement:

Create a safe environment for staff and guests. To adhere to all of the rules and regulations creating a safe environment for guests. Maintaining a high level of customer service. High level of communication skills when diffusing volatile customer interactions.

Primary Job Duties: Includes but is not limited to:

• Report any incidents of theft, vandalism, or violations.
• Uphold the law and order in the venue in conjunction with local law enforcement.
• Administer first aid and assist injured guests or team members.
• Address all guest questions and furnish detailed information on the venue, properly communicate via radio.
• Respond professionally and rationally in emergency and pressure situations restrain intoxicated, disorderly, or insubordinate guests or remove them from premises.
• Respond to calls for service, evaluate the situation, work towards a successful resolution and communicate status with management.
• Respond to incidents where there are threats or acts of violence against either patrons or employees and detain individuals if necessary, in accordance with company policy and applicable laws.
• Respond to calls for service, evaluate the situation, work towards a successful resolution and communicate status with management.
• Maintain security and crowd control in areas of operation and report any potential or actual security violations to management and Security Communications Center (SCC); request additional security support as needed.
• Responsible for checking the identification of Guests and following all other responsible vending guidelines.

Qualifications: Includes but is not limited to:

• Employ with safe alcohol service, sanitation and safety protocol.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred:

• Previous experience working in day club or nightclub.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age.
• At least one year of previous Security experience in high-volume restaurant, nightclub, day club, pool operations or in similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Alcohol Awareness Card
  • Nevada Gaming Registration
  • CPR Certification