Job Details

Who We Are

Since its inception in 2016, Mint Cannabis has been dedicated to patient-centric, affordable, and service-oriented operations. Our success stems from our commitment to investing in our people and fostering a workplace that nurtures professional growth and enhancesthe experience of the communities we serve.

Originally founded in Arizona, Mint Cannabis has expanded its presence to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida. Our company culture is often the answer when people ask, "How do you do it?". By creating a supportive and innovative environment, we empower our employees to stay at the forefront of the industry, equipped with the latest knowledge and skills.

At Mint Cannabis, we are driven by more than just business; we are committed to making a positive impact. We actively participate in community outreach programs and support local initiatives, striving to build stronger, healthier communities. Our efforts extend beyond transactions; instead, we focus on cultivating lasting relationships with our customers and neighbors.

As we look to the future, we are excited about the possibilities that lie ahead. With our unwavering dedication to quality, service, and community, we are confident that Mint Cannabis will continue to thrive and make a meaningful difference in the lives of our patients and customers. Join us on this journey and experience the Mint Cannabis difference.

"Here We Grow"

Full Job Description

Mint Cannabis is seeking an experienced Patient Service Representative/Administrator. The Patient Service Representative educates patients and provides information about medical cannabis and its uses while providing fantastic customer service. At times, a patient service representative will be asked to cross-train and assist in other departments, such as administration and packaging. We want to maintain a fun, welcoming, professional environment for patients and coworkers.

• Your Daily Duties:
  • Check-in, verify the status and report patient allotment on POS system.
  • Provides patients with education and information about medical cannabis and its uses.
  • Assists patients with product selection in an efficient and timely manner.
  • Processes patient orders and payments utilizing POS software.
  • Operate, maintain, and close cash till and deposit the end of daily earnings.
  • Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
  • Maintain a clean and professional environment for patients.
• Attributes:
  • Customer-focused with a friendly and professional demeanor.
  • Dependable and punctual.
  • Ability to work well under pressure.
  • Team player with a positive attitude.
  • Knowledge of the uses of medicinal cannabis and different methods of medicating.
  • Knowledge of cannabis brands and products available on the Arizona market.
  • General knowledge of cannabis product regulations, including dispensing procedures and patient transaction limits.
  • Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
  • Excellent communication, customer service, and sales skills.
  • Basic knowledge of Microsoft Office.
  • Ability to work in a fast-paced environment.

Qualifications:

• Education:
  • High school diploma or equivalent.
• Experience:
  • Customer service: 1 year
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Cash Handling Experience

Must-Have:

• Flexible schedule, including days, nights, and weekend availability to meet the needs of the business.
• Must be twenty-one (21) years of age.
• Valid Nevada driver's license/ Identification

Job Type: Full-time

Location: Onsite; 4503 Paradise Rd, Suite 210-240, Las Vegas, NV 89169

Schedule:

• 8-hour shift
• Day shift
• Holidays
• Week Days
• Night shift
• Weekend availability

Salary: $13-16/ hourly

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to make a significant impact within a growing company.

Benefits:

• Employee discount
• Medical
• Dental
• Vision

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience via the web portal

Mint Cannabis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.