Job Details

Software Applications Engineer - (Las Vegas - Hybrid)

Department: Loyalty Services

Employment Type: Full Time

Location: Las Vegas, Nevada - FinTech Innovation Center

Reporting To: Director Technical Services

Description

Product Installer & Configuration Expert is responsible for the installation, setup, and configuration of enterprise-level software solutions, with a strong focus on Windows Server environments, IIS, .NET applications, and SQL Server databases. This role requires expertise in server-side configurations, troubleshooting system integrations, and optimizing application performance to ensure a seamless deployment experience for clients.

What Will You Be Doing?

Installation & Server Configuration:

• Deploy and configure enterprise software applications on Windows Server environments.
• Set up and fine-tune Internet Information Services (IIS) for hosting .NET applications.
• Install and configure SQL Server, ensuring proper database setup, backups, and security measures.
• Optimize server performance, network settings, and security configurations as per best practices.
• Configure and manage firewalls, SSL certificates, authentication methods, and domain settings.

Application Deployment & Customization:

• Install and configure .NET-based applications, ensuring all dependencies and services are correctly set up.
• Work with development teams to deploy web applications and troubleshoot compatibility issues.
• Customize configurations to meet client-specific business rules, permissions, and workflows.
• Ensure seamless integration with other enterprise systems, such as Active Directory, APIs, and third-party applications.

Database Management & Optimization:

• Perform SQL Server installations, configurations, and performance tuning.
• Set up database backups, replication, and disaster recovery plans.
• Troubleshoot SQL query performance issues and optimize database indexes, stored procedures, and jobs.
• Implement security best practices for database access control and encryption.

Testing & Quality Assurance:

• Conduct pre-deployment testing and post-installation validation to ensure system stability.
• Perform stress testing, load balancing, and performance benchmarking on Windows Server and IIS environments.
• Identify and resolve compatibility, performance, and security issues before final handoff.

Customer Training & Technical Support:

• Provide training to IT administrators and end-users on system configuration, maintenance, and troubleshooting.
• Act as a technical advisor to clients, helping them optimize system performance and usage.
• Respond to customer inquiries, diagnose issues, and provide remote or on-site support as needed.
• Work with internal development and support teams to escalate and resolve critical technical issues.

Documentation & Reporting:

• Maintain detailed records of installations, configurations, and troubleshooting steps.
• Develop installation guides, best practices documentation, and knowledge base articles.
• Provide feedback to product teams regarding potential improvements or recurring technical challenges.

Skills, Knowledge, & Expertise for the job:

• Proven experience in Windows Server administration, IIS configuration, and .NET-based application deployments.
• Strong knowledge of SQL Server (installation, configuration, query optimization, and backup management).
• Expertise in Windows-based networking, Active Directory integration, and security configurations.
• Familiarity with PowerShell scripting and automation tools for system configuration and maintenance.
• Understanding of SSL/TLS certificates, firewalls, authentication mechanisms, and security protocols.
• Experience working with cloud-hosted environments (e.g., Azure, AWS) is a plus.
• Strong problem-solving skills and the ability to troubleshoot complex deployment issues.
• Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users.

Education & Experience:

• Bachelor's degree in Computer Science, IT, Engineering, or a related field (or equivalent work experience).
• 3+ years of experience in server-side software installation, configuration, and troubleshooting.
• Microsoft certifications such as MCSA, MCSE, or Azure-related certifications (preferred but not required).

Work Environment:

• On-site and remote deployment of enterprise applications.
• Possible travel to client locations for installations, training, or troubleshooting.
• Availability for off-hours support or urgent deployments when necessary.

What's In It For You?

• Competitive salary and benefits package.
• Comprehensive healthcare benefits, including medical, dental, vision, pet insurance, gym reimbursement, and more!
• Retirement savings plan with employer match.
• Discretionary Time Off (DTO) - No more "banking hours" to take a day off and the perfect way to prevent burnout and improve productivity.

Building on a solid culture and resounding positive feedback from Everi employees, Everi continues to receive recognition as a Top Workplace in 2021, 2022, and 2023.

The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case's facts and circumstances. A reasonable estimate of the current range is $ 73,900- $ 84,300 annually.

Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.

** For All External Staffing Agencies **

Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.

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