Job Details

The Retreat on Charleston Peak • Mt Charleston, NV, US

Posted 2 days ago

Description:

The General Manager maximizes hotel and restaurant value by achieving revenue growth, expense control, excellent guest service, and human resource maximization. The General Manager develops and/or maintains all hotel and restaurant operations consistent with Lark Hospitality's values and standards.

• Regular attendance and reporting to work on time, ready to begin your shift is an essential function of employment.
• Ability to work flexible schedules (including weekends, nights, and holidays) to meet hotel & restaurant/guest needs.
• Communicating effectively, both verbally and in writing.
• Ability to understand and follow instructions as directed by supervisor/manager.
• Working Safely is a condition of employment. All employees must follow the safety policies.
• Performing the job duties as described. Reasonable accommodations will be considered for disabilities.

Responsibilities:

• Develop and maintain the annual Business Plan which includes an Operating Budget, Staffing Plan, Marketing Plan, and Capital Budget.
• Effectively manage all expense areas while maintaining appropriate internal controls for cash and inventories.
• Maximize total revenue through sales and marketing initiatives and proactive revenue management strategies; ensure the use of an active Marketing Plan.
• Manage and nurture relationships/expectations between the owner, management company, and the hotel & restaurant.
• Develop and maintain relationships with key hotel and restaurant accounts.
• Establish, measure, and monitor clearly defined goals and incentive plans for department heads.
• Conduct 90-day Performance Reviews of Department Managers by providing both positive and constructive feedback.
• Meet or exceed targeted payroll standards.
• Monthly review of Average Hours Report to monitor average hours worked and proper status of employees for benefit plans.
• Ensure staffing and assignment of daily duties meet hotel needs while effectively controlling payroll.
• Complete weekly payroll processing.
• Fulfill Nest reporting requirements and interface well with Nest staff.
• Ensure the Safety Committee is formed and meeting monthly.
• Ensure the property is clean and well-maintained.

Qualifications:

• Experience / Education: Minimum of 5 years of leadership, management, or supervisory experience preferred, as well as a college degree or equivalent work experience.
• Leadership: Ability to effectively motivate, mentor, coach & counsel others.
• People Skills: Deliver hospitable service that is attentive, friendly, and courteous.
• Communication Skills: Ability to communicate effectively both verbally and in writing.
• Problem-Solving & Analytical Skills: Ability to identify issues and effectively resolve them.
• Judgment & Discretion: Appropriately manage confidential and sensitive information.
• Organizational & Time Management Skills: Ability to schedule time to meet job demands and work efficiently.
• Attention to Detail: Ability to follow instructions and achieve thoroughness and accuracy.
• Computer Skills / Technology: Proficiency in Microsoft Office and Google Suite.

Compensation:

$70,000 - $85,000 yearly

About The Retreat on Charleston Peak:

We believe that independent, lifestyle-driven hotels shouldn't have to choose between going it alone or becoming just a number to a faceless corporation. We treat each new project with respect for its history, and have a vested interest in making it the best it can possibly be for owners, employees, and guests.

• Integrity: We are honest, genuine, and transparent in our interactions.
• Concern For Others: We care for each other and our guests.
• Collaboration: We value diversity and “come as you are” spirit and personality.
• Accountability: We make mistakes, learn from them, and strive for continuous improvement.
• Hospitality Soul: We have fun creating lifelong memories for each other and our guests.