Job Details

Job Description: IT Subject Matter Expert (SME) at CGS Federal

CGS Federal (Contact Government Services) is seeking an experienced IT Subject Matter Expert (SME). The role involves providing expertise in application and systems software, analyzing complex hardware, software, and telecommunication systems, and assisting with the design, development, and documentation of standard operating procedures, presentations, and training materials for diverse audiences.

The ideal candidate will possess a high level of technical experience and performance in broad knowledge areas. CGS values motivated, skilled, and creative individuals committed to solving dynamic government problems using cutting-edge technology. We foster an environment supporting professional growth and collaboration.

Responsibilities include:

• Assess and redefine procedures and standards using best practices
• Collaborate with stakeholders and system users to improve understanding of agency systems
• Coordinate with IT and Business teams on program goals, requirements, and performance analysis
• Recommend improvements to IT systems and business processes
• Create documentation for processes and technology needs
• Plan upgrades or replacements of information systems
• Support operation and maintenance of complex IT systems

Qualifications:

• Bachelor's degree in Computer Science or related field
• 5+ years' experience with OBIEE, Oracle Forms, and Oracle Reports
• Must be a US Citizen and able to obtain a security clearance
• Knowledge of data governance, management, modeling, cleansing, extraction, transformation, analysis, migration, and mapping
• 7+ years' experience with PL/SQL
• Experience with Agile methodology, Data Analytics tools (e.g., ADVANA), UNIX OS, Java, SFTO, and APEX is highly desired

CGS offers a comprehensive benefits package including health, dental, vision, life insurance, 401k, flexible spending accounts, and paid time off. We are an Equal Opportunity Employer committed to diversity and inclusion.