Job Details

Become part of the ARC team!

The Salvation Army (TSA), Adult Rehabilitation Centers (ARC), is a no-fee program to assist men and women in completing our drug and alcohol rehabilitation program. Our employees contribute to maintaining and enhancing the effectiveness of the program, providing a greater sense of purpose and opportunity.

ESSENTIAL JOB DUTIES:

The Lead Sales provides customers with the best selection, exceptional service, and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. The Lead Sales will work closely with the management team in the day-to-day tasks and responsibilities for the TSA Family Store, including but not limited to meeting store sales and income budget expectations, creating a positive and mentoring environment, and implementing effective Work Therapy Assignments (WTA).

1. Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards), and donations.
2. Assumes responsibility for all day-to-day store operations, including personnel and cash handling, in the absence of the Store and/or Assistant Manager. Discuss concerns with the District Sales Manager.
3. Assists the Store Manager in monitoring and analyzing key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
4. In the absence of the Store Manager and Assistant Manager, schedules store employees to ensure appropriate coverage, coordinates daily team meetings, and provides coaching, training, and development to store employees. Responsible for processing paperwork per Review Standards, especially related to Time and Attendance compliance.
5. Ensures high levels of customer and donor satisfaction through excellent service to meet their needs while maintaining good community relations. Develops strategies to improve service and maximize the customer experience.
6. Supports the Store Manager in Back Room Processing (BRP) to ensure effective and efficient work of Back Room Processors/Warehouse Associates to meet daily processing goals.
7. Supervises, supports, and reports on program Beneficiaries when Work Therapy Assignments are implemented at the store.
8. In the absence of the Store Manager and Assistant Manager, is responsible for the security of store currency, inventory, and property, including safe funds, bank deposits, products for sale, store equipment, and building security.
9. Ensures the building is secured during non-operating hours, including alarm system arming and alert protocols.
10. Maintains safety measures in accordance with ARC policy and governmental regulations, reports safety issues and incidents immediately, and assists with weekly store meetings.
11. May be transferred or relocated to other stores based on business needs.
12. Completes all tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.

QUALIFICATIONS:

• High School Diploma or GED required.
• Minimum one year of retail experience; supervisory experience preferred.
• Must pass background check, including Criminal History and Sex Offender Registry.
• Effective communication skills with management, employees, customers, and donors.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist regularly.
• Ability to grasp, push, pull objects such as carts, merchandise, and fixtures.
• Ability to lift up to 50 lbs.
• Ability to perform repetitive motion tasks.

PAY AND BENEFITS:

This part-time position pays $16/hr for 25 hours per week.

• Opportunities for career growth
• Paid Sick Leave
• Employee Store Discounts
• Referral Bonuses
• Discounts on amusement parks, museums, and services

EEO Statement:

The Salvation Army is an Equal Opportunity Employer and does not discriminate against protected veterans or individuals with disabilities. Employees with access to compensation information are prohibited from disclosing it unless in accordance with legal exceptions. For more information, review the Know Your Rights notice from the Department of Labor.