Job Details

Overview

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts, and Woodside, California. Wellness Retreat guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North America's largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisures Best Spa Award, an 11-time recipient of the Cond Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities

You are the first contact with our future and returning guests to begin their memorable experience with Canyon Ranch. As a Reservations Specialist, you will introduce opportunities for guests to plan their stay and explore exciting activities and treatments. At Canyon Ranch, you will build rapport with your callers, using descriptive selling based on your goals and the team goals. Successfully closing a sale will open the door for our guests to have a transformational, personalized experience.

Qualifications

Sales experience is preferred but not required; however, an aptitude for engaging guests is critical. Success in sales may earn you incentives. Your ability to use interpersonal skills on the telephone, demonstrating a confident, positive attitude for making reservation sales for Canyon Ranch, is required. We also require that you possess basic computer skills, including knowledge of Microsoft Office: Word, Excel, and Outlook, with the ability to type a minimum of 40 words per minute, work with two monitors, and operate in databases.

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