Job Details

Call Liza at 281-###-#### for more info or apply direct now! They will fill FastWe are looking for Phone service representatives to join our team in our Las Vegas office. In this role, you will oversee various initiatives and strive to achieve team goals. This position is tasked with operating in a collaborative, fast-paced environment with cross-functional organizations. We're looking for proactive, positive and team-oriented individuals who are motivated.NOTE THAT THIS JOB REQUIRES TYPE TEST (40WPM) AND A VIDEO ASSESSMENT)The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.As a Phone Service Operator you'll: Effectively monitor autonomous vehicle operations.Respond to and manage critical mission needs.Assist the fleet of vehicles by providing remote guidance in complex situations.Assist with testing and data collection.Work closely with SW, QA and UX to improve the Tele Ops Interface.Willingness to work flexible shift hours.RequirementsExcellent driving history and no criminal history2+ years of experience working in operations or a fast-paced environmentExperience working in a cross-functional teamExcellent computer skills and problem solving abilityExcellent written and verbal communicationPositive attitude with a growth mindsetBonus Qualifications:Experience with working in the autonomous vehicle industryEfficient with working on the Windows 10 OSBachelor degree in STEM, Analytics, or related fieldsBasic knowledge of Windows, Linux, Software/QA testingBasic understanding of data analysis to help build out and analyze metricsBasic QA testing experienceExperience playing video gamesBenefits:Pre-tax commuter benefitsEmployer Subsidized healthcare benefitsFlexible Spending Account for healthcare-related costsAgency covers all costs for short and long term disability and life insurance401k packageAvailable Shifts:Multiple shifts/schedules availablePay rate:Training/Day: $25.00/hrWeekend Day Shift/ Weekday Night: $26.25Weekend Night Shift: $27.50Training Schedule:First day 9:30AM-6PMRest of training schedule: Mon-Fri, 8AM-4:30PM**Training takes 5 weeks on average before they move to their hired shift**