Job Details

Job Title

We're looking for motivated, engaged people to help make everyone's journeys better.

Position is responsible for coordinating inbound/outbound flight schedule and routing to drivers.

Annual Hiring Range/Hourly Rate: $18- $20.00 Per hour

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Must be able to pass a 20yr Background check through the Federal Bureau of Investigation (FBI) fingerprint-based Criminal History Records Check (CHRC) process at Harry Reid International Airport

Main Duties and Responsibilities:

• Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule.
• Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.
• Provides accurate and timely information to transportation supervisors / leads
• Coordinates with Management regarding irregularities and changes.
• Prepares boarding bills for food production, drivers and coordinators
• Ensures proper billing codes and meal counts are updated correctly in the system for billing purposes.
• Receives telephone calls and computer printouts of passenger counts from airline companies.
• Compiles reports.
• Follows directions
• Works as a member of a team
• Additional duties may be assigned as deemed necessary by management

Qualifications

Education:

• High School Diploma

Work Experience:

• Some Office Experience

Technical Skills: (Certification, Licenses and Registration)

• Must be able to read, write, and speak English
• Must be detailed oriented and organized
• Must have very good basic math skills
• Some computer knowledge required
• Ability to make sound operational decisions in challenging situations
• Working knowledge of Unimatic/FIDS to gather information needed
• Highly motivated
• Good work attendance and work performance

Language / Communication Skills:

• Proven ability to communicate in challenging / stressful situations
• Ability to deal with the public and internal staff
• Must be able to read, write, and speak English

Job Dimensions:

• Geographic Responsibility: Unit
• Type of Employment: Full-time
• Travel %: None
• Exemption Classification: Non-Exempt
• Internal Relationships: Unit employees
• External Relationships: Public, customers, vendors
• Work Environment / Requirements of the Job: Normal Office Environment
• Budget / Revenue Responsibility: (Local Currency)
• Organization Structure
• Direct Line Manager (Title): Varies by unit: "GM", "Mgr, Ops", or "Dir, Ops"
• Dotted Line Manager (Title, if applicable): n/a
• Number of Direct Reports: n/a
• Number of Dotted Line Reports:
• Estimated Total Size of Team: 2
• Gategroup Competencies Required to be Successful in the Job:
• Thinking Information Search and analysis & problem resolution skills
• Engaging Understanding others, Team Leadership and Developing People
• Inspiring Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving Delivering business results under pressure, Championing Performance Improvement and Customer Focus
• Demonstrated Values to be Successful in the Position
• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work and we pay attention to the little details
• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone's day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.

Gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.