Job Details

Customer Service

Handle customer questions and information requests

Set up customer agreements in transaction system

Take customer orders and schedule shipments

Coordinate customer orders with marketing and production staff

Maintain and utilize knowledge of carrier capability/availability/reliability and freight rates

If applicable, arrange transportation for customer shipments including daily dispatching

Monitor shipped volumes relative to contract volumes and customer credit

Review daily transaction documents for completeness and accuracy

Resolve billing inquiries with customers and accounting staff

Production Support

Enter receipt, shipment, & production data into transaction system

Track inventory levels and order in raw materials where appropriate

Handle administrative tasks and record keeping for product certification and regulatory compliance

Assist with reconciliation of book to physical inventory

Process invoices for payment and check requests, resolve issues with Accounting

Be involved with or assist with the facilities driver certification process, contractor orientation, visitor sign-in

Office Management

Manage business information flows-internal reports, notices, etc.

Handle mail & shipping/receiving for office and shipping product samples for plant

Receive and direct visitors

Maintain hard & electronic files for transactions, production, compliance, etc.

Maintain employment postings, business licenses and other postings required by law

Maintain IT accounts, computer equipment, and office machines

Purchase office supplies and services

Maintain office housekeeping

Maintain office emergency response information & supplies -1st aid station, postings, materials

If applicable, process hourly timecards and submit to Payroll

If applicable, help organize and manage promotional information and material for Marketing

Email your resume, No Walk-ins or Phone Calls will be accepted. Applicant will be contacted for interviews.

Employment offer contingent upon pre-employment drug test, background check, and MVR.

Ergon Asphalt and Emulsions, Inc.

Produce and distribute various liquid asphalt products to the paving industry. We are an EEO/AAP Employer