Job Details

A Full-time Customer Service Representative with a strong background in printing to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers. The Customer Service Rep works directly with the Sales and Operations teams by coordinating and processing orders for material or merchandise received by mail, e-mail, fax, telephone, or personally from customer or company employees, according to customers requirements. In this role you will:Greet customers and provide customer service to clients via phone, email, or in-person visits. Manage communication with print requests. Monitoring orders, quoting, outsourcing of many kinds of print requests. Will work with management on new initiatives/programs as they arise. Process in-person, phone, electronic, and hard copy work orders. Provide information to customers regarding products, processes (software/hardware), and production turnaround times. Take service and supply requests fr...Customer Service, Customer Service Representative, Representative, Retail, Business Services, Fleet