Job Details

Club Security Officer role at Fontainebleau Las Vegas

The Security Officer position is often the first and last point of contact for all guests, vendors, and Team Members at Fontainebleau Las Vegas. Security Officers are expected to be professional, courteous yet firm, and dressed appropriately. They are a beacon of assistance to all and can point guests in the right direction when help is needed.

Essential Duties And Responsibilities

• Provide excellent guest service; assist guests by giving directions and answering questions in a friendly and courteous manner
• Follow policies and procedures
• Patrol the casino, hotel, and surrounding assets as needed
• Monitor and observe the casino, parking lot, and garage for disturbances, crimes, fire hazards, and undesirable persons and report these issues to Security supervision
• Provide escorts and transports of all types, including Members with monies
• Operate security dispatch as needed
• Monitor cameras and alarms
• Write detailed incident reports
• Check bags and vehicles
• Perform screening and access control
• Act as a first responder during emergency situations, assist injured guests, and apply first aid and/or CPR as necessary until professional help arrives
• Provide medical assistance
• Check the identification of guests to ensure that only those 21 years of age and older are allowed in gaming areas
• Control and direct traffic as needed
• Maintain confidentiality
• Attend Company training
• Address and report suspicious activity or other concerns
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• At least one year of law enforcement, military, or EMT experience highly preferred
• Proven ability to maintain the confidentiality of the material being handled
• Literacy and fluency in English
• Must have a valid Drivers' License and clean driving record
• Have current CPR certification or be able to obtain certification within 90 days of the hire date
• Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options
• Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs
• Previous guest service experience
• Computer literacy required
• Report writing skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Ability to complete defensive tactics & handcuffing certification
• Must be willing and able to work a flexible schedule to include nights, weekends, and holidays
• Work in a fast-paced, busy, and somewhat stressful environment

Responsibilities

Supervisory Responsibilities
This position does not have supervisory responsibilities.

Diversity Commitment
Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be integrated into our work to promote equality, inclusion, empowerment, and respect.

Certificates, Licenses, Registrations
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Language Skills
Ability to read and interpret documents in English, and to read and communicate verbally in English. Written communication skills in English may also be required.

Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands
The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Member must regularly stand, use hands and fingers to handle or utilize objects, reach with hands and arms, and talk or hear. Specific vision abilities required include close and peripheral vision. The Member may lift and/or move up to 10–50 pounds as part of job duties.

Work Environment
The work environment is usually moderate in noise; exposure to an environment with unrestricted secondhand tobacco smoke may occur. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Transparency
Fontainebleau Las Vegas is committed to fair compensation. Salary is commensurate with experience and skill set, considering qualifications, competencies, and market data.

SALARY
$21.63 per hour