Job Details

Specific Job Functions:* Acknowledge every guest with a prompt and friendly greeting* Greet and converse with guests to suggest or receive cocktail order* Prepare, garnish and serve cocktails to customers following hotel guidelines* Clean and organize bar to beverage department standards* Prepare order to replenish stock at bar to pre-determined par levels* Provide exceptional service to customers while maintaining high standards of service* Follow departmental cash handling policies and procedures* Prepare cocktails for food server, cocktail server, Gilley Girl & Guests* Maintain bar cleanliness to beverage and health department standards, ensuring correct health and sanitation practices are followed* Work station must be maintained and left stocked and cleaned for next shift* Ensure the correct glassware/stemware is used according to Beverage Department and Gilley's standards* Take food order & service guest dining at the bar* Greet each guest with a smile* Polish glassware* Wine and champagne service* Handle cash, credit cards and room charges in accordance with departmental policies* Assist new employees with training and answering questions* Check IDs if the guest appears to be under 30* React to the needs of management for special host requests* Be ethical and professional at all times* Communicate with Management to keep them informed of all special requests from a guest and any problems or concerns* Answer telephone using proper telephone etiquette standards* Perform all duties as deemed necessary for the success of the departmentQualifications:* Minimum one year bartending experience in a high volume hotel / restaurant experience required* Union Crafts (Pour) Card required* Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds* Pleasing personality and ability to communicate with customers* Communicate effectively in English both verbally and written forms* Knowledge of ABC laws* Professional appearance and demeanor a must* The ability to perform tasks that requires standing and/or moving at a fast pace for periods of up to eight hours or longer* Knowledge of wine and champagne service* High School Diploma is required