Job Details

Specific Job Functions:
* Maintain strict confidentiality for the company when conducting observations and investigations.
* Oversee daily operations of shift in the absence of a surveillance supervisor.
* Answer multi-line telephones, take messages or direct to appropriate areas.
* Operate CCTV / digital recording programs to conduct surveillance.
* Use computer and associated hardware to complete documentation.
* Write and prepare daily reports and logs.
* Observe and document all marker redemptions.
* Review video and document specific slot and table games jackpots, procedure errors, guest complaints, and variances in all departments.
* Conduct routine surveillance filming, review videos, and complete documentation to detect suspicious activity throughout casino -gaming areas and restricted areas such as casino cage.
* Maintain evidence by archiving video coverage in their designated files.
* Monitor the activities in the table games, race & sports, casino cage, soft count, and slots areas.
* Testify in court as a representative for the company as necessary.
* Perform and maintain shift scheduled duties.
* Interface with management and departments throughout the property as needed.
* Cooperate with the Gaming Control Board (GCB) and other outside agencies.
* Attend all company sponsored training classes and assist with department training.
* Perform all duties as deemed necessary for the success of the department.
Qualifications:
* 2 years' experience in a Surveillance department preferred.
* Knowledge of a minimum of four table games preferred.
* At least one card counting system preferred.
* Knowledge of gaming regulations required.
* A working knowledge of all areas observed including policies, procedures, cheating methods, and advantage play systems for all departments is required.
* High school diploma required.
* Must have or be able to obtain a gaming registration.
* Must be able to reach, sit, carry/lift and push/pull up to 10 lbs.
* Must be able to work in a casino environment with possible exposure to extreme cold.