Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Butler, you are more than a service provider, you're a key part of creating unforgettable moments. You'll play a key role in ensuring our suites are meticulously prepared and thoughtfully presented for each guest's arrival. With your warm presence and attention to detail, you'll set the tone for a refined and personalized experience. By anticipating guest needs and understanding what matters most to them, you'll deliver a level of service that leaves a lasting impression well beyond their stay.
THE STARTING RATE: $17.3670, plus tips
THE DAY-TO-DAY:
* Prepare suite prior to guest arrival and coordinate room service set-up with special requirements as requested by guests
* Coordinate with Housekeeping to ensure proper room presentation and cleanliness standards are upheld
* Respond promptly to guest requests and communicate effectively with necessary departments to ensure guest satisfaction
* Provide food and beverage service to designated suites, collaborating with Room Service Manager on duty to ensure accurate order details are communicated and obtained
* Ensure butler pantry is replenished and equipment is in alignment with company standards
* Maintain accurate property information through daily use of talent portal, email and other forms of communication
* Answer guest inquiries about hotel services, features, and local attractions and activities
THE IDEAL CANDIDATE:
* 2+ years of experience in hospitality is preferred
* Food and beverage experience in a fine-dining setting is preferred
* High School Diploma, GED or equivalent
* Must be 21 years of age or older
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
* Free meals in our employee dining room
* Free parking on and off shift
* Health & Income Protection benefits (for eligible employees)
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
Are you ready to JOIN THE SHOW? Apply today!