Job Details

Specific Job Functions:
* Check guests in and out of facility.
* Assist guests with booking appointments.
* Provide exceptional customer service and assist guests with questions.
* Ensure professional and courteous behavior to all guests and employees.
* Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
* Handle cash transactions by taking payments for services and for retail transactions.
* Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
* Conduct and handle retail sales.
* Perform other job related duties.
Qualifications:
* Two to five years customer service experience preferred.
* At least one year of spa receptionist experience preferred.
* Must maintain a flexible schedule.
* Excellent communication skills necessary.
* Communicate in English both verbally and written.
* Bilingual a plus.
* Basic knowledge of spa software preferred.
* Ability to multi-task and handle a fast-paced work environment.
* Previous retail experience a plus.