Job Details

Assistant Production Manager

As the Assistant Production Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities:

• Ensure an accurate scope of work for restoration projects
• Prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities
• Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain all communications with customers, teammates, vendors, and insurance representatives
• Manage production expenses including labor, equipment, vehicles, and other assets
• Manage the customer and client experience and overall satisfaction
• Provide priority responses to potential customers, as needed.
• Actively engage in recruiting, hiring, and training restoration teammates

Position Requirements:

• High school diploma/GED; Associate degree or Bachelor's degree preferred
• Valid driver's license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certifications preferred

Skills/Physical Demands/Competencies:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents