Job Details

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Warehouse Driver/Operations Support Associates at Polo Ralph Lauren are essential to the efficient daily operations of our retail stores. Responsibilities include transporting merchandise between locations, receiving and processing deliveries, maintaining stockroom organization,

and supporting inventory on the sales floor. This role also assists sales associates by conducting stock checks and delivering merchandise as needed. Responsibilities may vary by location, and flexibility is key to adapting to the store's specific operational needs.

Warehouse Driver/Operation Support Associates are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.

This position may be offered as full-time or part-time, depending on candidate availability and business needs.

Essential Duties & Responsibilities

The Warehouse Driver/Operation Support Associates is primarily a non-selling role; however, this can shift as business dictates.

Delivery Logistics & Vehicle Care

• Safe and Efficient Driving: Operate company vehicles safely and efficiently, adhering to all traffic laws and regulations.
• Route Planning: Plan and execute efficient routes, utilizing GPS and local knowledge to minimize travel time and traffic delays.
• Vehicle Maintenance: Perform routine vehicle maintenance checks, including oil checks, tire pressure
• Take vehicle to receive routine scheduled maintenance and necessary repairs.
• Maintain accurate records of mileage, deliveries, and any incidents or issues.
• Always ensure the safety of yourself and cargo.
• Adhere to assigned schedules and delivery timelines.
• Maintain a clean and presentable vehicle interior and exterior.

Inventory Management & Operations

• Process freight within specified Units per Hour goals, including markups/markdowns and EAS tagging
• Inspect deliveries for damages, verify packaging, and ensure proper sensor/tag placement
• Execute daily RFID inventory scans for accurate floor replenishment
• Manage "Ship to Home" orders and store-to-store transfers
• Complete ISOS replenishment activities and stock room resets
• Process retickets, create tags, and associate RFID tags
• Maintain organized stockroom and sales floor inventory levels using company guidelines

Customer Service & Sales Floor Support

• Create memorable customer experiences through exceptional service
• Support Store Team with stock checks and merchandise delivery
• Greet and assist customers with their shopping needs when on sales floor
• Process sales transactions and follow company policies for returns, discounts, and customer data capture
• Maintain clean, welcoming sales floor and fitting rooms
• Balance operational tasks while prioritizing customer experience

Visual Merchandising & Store Standards

• Participate in visual merchandising of sales floor
• Maintain store presentation standards following company guidelines
• Provide feedback to Management on product and category opportunities

Professional Standards

• Foster a positive work environment aligned with RL values
• Collaborate effectively with team members
• Participate in training and company initiatives
• Support store operations in both front and back of house functions

Experience, Skills & Knowledge

• Must have valid driver's license with a clean driving record.
• Experience driving a box truck preferred.
• Strong knowledge of local routes and traffic patterns.
• Proficiency in using GPS navigation systems.
• Back of house experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash-wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.