Job Details

Las Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:As a Villa Services Runner, you help set the stage for an exceptional guest experience through reliable, polished, and attentive service. By supporting the department with daily errands and guest requests-such as purchasing items needed for a guest's stay-you ensure every detail is handled accurately and professionally. Your accountability and service-focused mindset help create seamless, memorable stays for our guests.THE STARTING RATE: $17.00/hrTHE DAY-TO-DAY:* Proactively seek to provide refined luxury service ensuring guest satisfaction* Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task* Operate various types of vehicles with both manual and automatic transmissions* Run various types of errands for the Transportation Department, VIP and Villa guests including picking up show tickets from other properties and personal shopping for guests* Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended* Anticipate guests' needs, respond promptly and acknowledge all guests, no matter how busy or time of day; maintain positive guest relations at all times* Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately and own all requests and complaints; resolve issues immediately and follow up to ensure guest's satisfaction* Assist with all special events for the hotel by running errands as deemed necessary by management* Handle various amounts of cash for payments, products or services with accuracyTHE IDEAL CANDIDATE:* Work varied shifts, to include weekends and holidays required* 6+ Months of prior relevant guest experience preferred* Experience working in a similar resort setting preferred* Valid Drivers License requiredTHE PERKS & BENEFITS:* Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityVIEW JOB DESCRIPTION: you ready to JOIN THE SHOW? Apply today!