Job Details

Description:

In a business that's mostly flash, The Strat is the real deal! Including a brand-new, innovative bar and dining experience that's upbeat, fun, and exciting! Make the move to join the excitement of opening our newest tavern dining concept at one of the most iconic properties in Vegas. Competitive pay, benefits, and the chance to be a part of creating an exciting new venue on The Strip makes The Strat a special place to "elevate" your career!

Summary:

Responsible for the day to day operation and direct supervision of all activities within the BLVD and Main brew pub. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Supervise staff and staffing levels. Ensure the operational effectiveness of the outlet involving profitability, hours of operation, performance standards, and guest dining experience at a level consistent with a brew pub environment.

Essential Functions and Responsibilities:

• Assist the venue General Manager with the tactical execution of strategic initiatives under the direction of division leadership
• Establish standards of service within assigned department(s) and ensure achievement
• Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands
• Establish and oversee standards of service and ensure they are properly maintained
• Formulates training outlines as needed for job standards to ensure all employees understand and have the skills to provide quality internal and external guest service
• Review and research room financial reports, including reviewing the monthly profit and loss statements and payroll to ensure monthly budget requirements are achieved
• Ensure the venue is clean, organized and properly functioning and that restaurant equipment is maintained
• Ensures health, safety and sanitation standards are followed at all times, in compliance with company and health department standards and regulations
• Remain knowledgeable of daily house count, VIPs, scheduled on-property events and activities
• Document pertinent information in department logbook
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Requirements:

Qualifications

• Minimum 5 years previous leadership experience in a Food & Beverage venue
• Previous experience as the top person of a F&B venue or restaurant
• Proven experience providing high level of guest service
• Proven successful experience maintaining staffing and labor costs
• Understanding of P&L, budgets, forecasting, and scheduling
• Previous experience with point-of-sale systems, computers and calculators
• Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
• Previous experience exercising sound judgment when dealing with difficult guest situations
• Experience using collaborative leadership and team building techniques to develop and facilitate a positive working environment
• Experience overseeing and maintaining a professional workplace
• Previous gaming experience preferred
• Experience using POS systems and electronic ordering systems; InfoGenesis experience preferred
• At least 21 years of age
• Ability to communicate effectively in English
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Clark County Health card
• Alcohol Awareness
• Gaming
• Non-Gaming

Physical Requirements

• Frequently push and/or pull up to 35 lbs.
• Frequently lift and/or carry up to 35 lbs. at floor, knee, waist, and/or chest levels
• Occasionally sit
• Frequently bend, reach, twist, squat, kneel, and communicate via radio
• Constant use of hearing and vision, walk, stand, communicate using a paging system, distinguish between shades of color, taste, and use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Smoky and noisy
• Slippery surfaces

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.