Job Details

divh2Baggage Handler/h2pPart-time/ppProperty: 76200-WG Las Vegas Rsrt Casino/ph3Company Description/h3pstrongWestgate Las Vegas Resort Casino/strong is a premier destination offering luxury accommodations, award-winning dining, and thrilling casino action just one block from the famous Las Vegas Strip. As part of strongWestgate Resorts/strong, we provide unforgettable vacation experiences across the country, from the sandy beaches of Florida to the snow-capped mountains of Utah. A leader in the timeshare and hospitality industry, Westgate offers affordable and diverse getaway options for every family and every budget. Whether guests seek high-energy entertainment in Las Vegas or a relaxing retreat at one/ph3Job Description/h3pBaggage handler is required to meet and greet all guests arriving/departing from the front door. Offer luggage assistance, load/unload luggage to/from the vehicle, open/close the vehicle door for the guest and assist each guest by answering questions and giving directions./ppstrongRole and Responsibilities: (Includes but is not limited to the following)/strong/pulliWelcome all guests arriving in cabs and limousines to the Hotel, assist them from the vehicle they arrived in, offer luggage assistance and give directions if applicable. Thank departing guests for staying at our Hotel, open cab door for them, wish a safe trip home, put bags in the vehicle and close the doors./liliBe knowledgeable about all activities occurring in the Hotel to answer guest inquiries./liliReorder claim checks as needed, assist valet parking, drive limousines as required and assist in the check room./liliReport all suspicious persons or activities, hazardous conditions to supervisor, Security or Safety personnel./liliProvide instruction and/or guidance for guest/employee safety in fire/emergency situations./liliAbide by all State, Federal and Corporate liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests./liliAbide by all State and Corporate gaming regulations pertaining to the presence of minors in gaming areas./li/ulh3Qualifications/h3pstrongPerformance Requirements: (Knowledge, skills and abilities)/strong/pulliAbility to effectively deal with internal/external customers, some of whom will require patience, tact and diplomacy to defuse anger. Collect accurate information and solve management concerns./liliAbility to read, write, speak and understand the English language sufficient to complete baggage tags and communicate with guests and other employees./liliAbility to provide clear direction, instruction and guidance to guests./liliListen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc./liliAbility to read, write, speak and understand the English language sufficient to understand verbal/written requests from supervisor, employees and guests./liliBasic mathematical skills necessary to count baggage./liliAbility to open cab doors./liliAbility to grasp, bend, lift and/or carry, or otherwise, move or push luggage on a hand truck weighing a maximum of 100 pounds to a height of 4 feet on an intermittent basis./liliAbility to walk/stand and work 95 percent of shift walking a maximum of 5 miles./liliAbility to remain alert throughout the duration of shift and remain calm during emergency situations./liliAbility to read, write, speak and understand the English language in case of emergency situations and to read caution and/or safety notices./liliKeep your workstation neat and orderly./liliAbility to maintain attendance in conformance with standards./liliAbility to maintain a neat, clean and well-groomed appearance./li/ul/div