Job Details

ISMIRA Agency Actively Recruiting For Position Utility/Hotel Custodial For Viking Ocean Cruises!

The Utility/Hotel Custodial cleans and maintains all Guest/crew public areas, cleans and maintains all officer/crew cabins and pool areas, according to company standards and procedures. This position rotates in various housekeeping operations, as required by the department. You are required to work both day and night shifts, as required. It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction. You are required to report any maintenance issues in your assigned areas.

Why Is It So Cool To Become A Viking?

• Paid flights to and from the ship
• Legal employment 6 months on, 2 months off based on 10-hour work day
• Fixed return dates at the end of your contract
• Free shipwide Wi-Fi
• Free accommodation
• Opportunities for growth and advancement in your career

Your Responsibilities

• Clean all public Guest areas, back of house (BOH) and crew areas. Regular cleaning of officer and crew cabins.
• Clean assigned Guest & crew corridors, trolleys, lockers, and pantries.
• Work with and use various chemical cleaning products and floorcare equipment.
• Remove dirty dishes and/or glassware from public areas.
• Ensure that cleaning equipment is kept in good working order, reporting any maintenance and/or repair needs to the Assistant Chief Housekeeper.
• Assist Guests with directions and general information in Guest areas, according to Viking's STAR Service Standard.
• Correctly handle cleaning products, materials and housekeeping equipment, segregating garbage, and making sure that all Public Health Standards are maintained.
• Participate in luggage duty on embarkation & disembarkation day.

Your Profile

• One year's experience as a Utility/Hotel Custodial or similar position in a 5 Star hospitality environment, or a formal hospitality training and a minimum of 6 months experience, is required; previous hotel and shipboard experience is preferred.
• Must have good English communication skills, including an ability to fluently interact with native English speaking guests.
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be flexible and stress resistant, team player, shows commitment.
• Must be able to work with various chemicals, hazardous materials, and cleaning tools.
• Knowledge in floor care and experience in operating floor cleaning equipment is preferred.
• Must be physically fit and able to handle 50+ lbs., must be able to do extensive walking and have the ability to stand on your feet for a long time.
• Must have a comprehensive understanding of basic Public Health and Sanitary Policies compliance.
• No visible tattoos
• Minimum 21 years old.

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