Job Details

Job description

We are brand new Hilton Home2 Suites hotel located near Nellis AFB and the Speedway, we are looking to hire strong team players with an attention to detail and guest service join our team. A dependable individual with a passion for hospitality, a willingness to learn, and a flexible schedule. The housekeeper is responsible for upholding the company's cleanliness standards of all guest rooms and common areas located in the hotel. He/she is to report directly to the Housekeeping Supervisor. At least 1 year of housekeeping work experience is required. Previous work experience in hospitality and especially Hilton Hotels is highly preferred.

Job responsibilities include, but are not limited to:

• Change and replace all bed linens and towels
• Sanitize and clean all restrooms
• Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
• Vacuum/mop all floors
• Restock all room amenities
• Assure all rooms are set up to company standards
• Cleans and maintains personal workstation by properly stocking it sheets, towels, amenities, etc.

• Offer guests assistance whenever possible
• Responsible for resolving escalated customer relations issues
• Answers inquiries pertaining to hotel policies and services
• Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations
• Responsible for positively representing and promoting the property
• Ensures systems and procedures are in place and followed for guest safety and security

• Completed daily housekeeping report
• Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers
• Reports any maintenance, security, or safety issues to the appropriate staff

• High School Diploma or GED required
• Fluent in English
• At least 1 year housekeeping experience required
• Housekeeping experience in hotel setting preferred
• Ability to efficiently work under time constraints
• Superior customer service skills
• Ability to work with cleaning chemicals
• Must be able to lift, push, and pull 25 lbs frequently
• Able to work a flexible schedule

• Day shift
• Evening shift
• Morning shift

• Las Vegas, NV 89115: Relocate before starting work (Required)