Job Details

We're looking for an energetic, people-focused Lead Generator / Appointment Setter to represent Sierra Air Conditioning & Plumbing at a local Costco location. In this role, you'll create friendly conversations with members, share information about Sierra's HVAC services, and schedule appointments for service, diagnostics, or replacement estimates.

This is an excellent opportunity for someone who enjoys engaging with others, wants to build confidence in customer-facing roles, and is motivated by both personal and income growth. No HVAC experience required - we'll train you!
Why You'll Love Working at Sierra Air Conditioning & Plumbing

We pride ourselves on creating an environment where team members feel supported, valued, and equipped to grow. You'll have access to industry-leading tools, training, and benefits designed for a wide range of needs and lifestyles.
What We Provide

• 1 Week of PTO
• A positive, team-centered culture built on respect and collaboration
• ServiceTitan software for efficiency and smooth operations
• Hands-on, in-house training
• Dedicated parts department and parts runners
• Frequent team meals, events, and celebrations
• Opportunities for advancement across multiple career paths
• A professional, clean work environment with strong support systems

Comprehensive Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off
• Year-round work and consistent hours
• Incentives, commissions, and spiffs
• Leadership and professional development through Nexstar Network
• Personal development resources
• On-site gym
• Fun contests and collaboration with an innovative marketing team

What You'll Do

• Start friendly conversations with Costco members about their home comfort needs
• Share information about our HVAC services, programs, and promotions
• Schedule qualified appointments for service, diagnostic assessments, or replacement estimates
• Represent Sierra with professionalism, enthusiasm, and a helpful attitude
• Work toward clear appointment-setting and conversion goals
• Build confidence and skills in communication, customer outreach, and sales

What Helps You Succeed

(No single candidate will have everything-if you feel excited about the role, we welcome your application.)

• Comfortable initiating conversations with customers
• Clear, friendly communication style
• Positive, helpful attitude
• Willingness to learn new processes, tools, and skills
• Motivation to grow personally and professionally
• Ability to stand for extended periods
• Reliable transportation to your assigned Costco location

Minimum Requirements

We only list requirements that are truly necessary for success:

• Must be at least 18 years old
• Able to pass a background check and drug screening
• Able to stand for extended periods of time
• Reliable transportation

Why This Role Matters

As the first point of contact for many customers, you help build trust and create opportunities for Sierra to support families with safe, reliable heating and cooling. Your conversations directly contribute to customer satisfaction and company growth - and your efforts are rewarded with both hourly pay and commission.
Ready to Join a People-First Team?

If you enjoy connecting with others, want a stable and rewarding career path, and love working in a positive environment, we'd love to meet you.

Apply today and grow your career with Sierra Air Conditioning & Plumbing!