The Formula 1 Heineken Las Vegas Grand Prix has rapidly become a world-class event in its first three years. This
three-day spectacle attracts a global audience to witness the world's greatest drivers and cars navigate the iconic
Las Vegas Strip at breathtaking speeds approaching 200 mph.
As a member of the Premium Service team, you'll gain exposure to senior LVGP leadership, sell and service exclusive
luxury products, and work with sophisticated clientele. LVGP is focused on growing the global brand within North
America, and this team will contribute to this success by building strong customer relationships and creating
memorable experiences.
LVGP is seeking a commercially oriented, results driven individual to cultivate leads, manage a sales process and
execute a strategy to close hospitality, grandstand, and general seating deals with both domestic and international
customers. This position will report to the Director, Premium Service.
ESSENTIAL FUNCTIONS:
• Working diligently to ensure a smooth account transition by collaborating with the Premium Sales Team.
• Manages a series of LVGP accounts from purchase, ticket delivery, communication through race weekend.
Including intimate relationship building, gifting and special events.
• Work directly with service providers to maintain superior service levels to premium clients.
• Create and execute moments that go above and beyond typical service standards by using unique,
personalized client information stored in CRM.
• Execute key touchpoints and communication campaigns to inform all guests of crucial information related
to all aspects of race weekend.
• Positively impact overall ticket holder experience by showing consistent responsiveness, attention to detail
and multi-tasking to meet various deadlines simultaneously.
• Assist with account management and ticket distribution of client tickets via Ticketmaster's Account Manager platform.
• Troubleshoot issues as they arise and determine appropriate resolution.
• Manage and execute renewal campaigns as directed by Director of Premium Service.
• Maintain accurate and timely prospect and customer information in a CRM platform for efficient reporting and historical data purposes.
• Entertain and nurture relationships with clients and prospects through creative methods including but not limited to: networking events, speaking engagements, one-on-one dinners/lunches, and outside meetings.
• Act as VIP concierge on race weekend for service and management for all premium clients.
• Assist in all areas of event days, such as client communications, wayfinding efforts, operational needs,
hosting clients, phone coverage, etc. to assist in having a successful Las Vegas Grand Prix.
• Assist the Ticket Sales & Service department in various duties as needed.
SUPPORTIVE FUNCTIONS:
In addition to the performance of the essential functions, this position may be required to perform a combination ofthe following supportive functions, with the percentage of time performing each function to be solely determined by
the supervisor based upon the requirements of the company. The FORMULA 1 HEINEKEN LAS VEGAS GRAND PRIX
offers unique benefits to the Las Vegas economy and infrastructure. The development of the racetrack and
construction throughout the area has rejuvenated local roads and highways and contributed to economic
development in the area through the creation of thousands of jobs.
• Attend sponsored charity events within the local community.
• Assist with event planning and coordination of sales/services related events.
• Other tasks and duties assigned by Supervisor/Management.
QUALIFICATIONS:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate
that he or she can perform the essential functions of the job, with or without reasonable accommodation, using
some other combination of skills and abilities.
• Bachelor's degree from an accredited College or University required.
• Minimum of 1-2 years of related premium sales experience preferred.
• Exceptional organizational and time management skills with the ability to multitask and execute in a timely
manner.
• Must be flexible with the ability to adapt in a fast-paced work environment with challenging demands and
frequent changes.
• Ability to always maintain a high level of confidentiality.
• Must possess a professional demeanor and can interact with all levels of the organization and outside
contacts.
• Ability to communicate efficiently and effectively - both verbal and written.
• Proficient in Microsoft Office - specifically word, excel, PowerPoint, outlook.
• Must be able to work nights, weekends, and holidays, as the event calendar requires.
• Qualified candidates must be able to work in the United States.
• This position is based on-site in Las Vegas, NV.
Las Vegas Grand Prix, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), parental status, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.