Job Details

Loss Prevention Associate

Location: 110 W. Rolly St. Henderson NV 89011

Pay: $17-$20/hour; based on experience Hours: Full-Time (40 hours per week)

Company Overview: Join the Nevada Pic A Part team! Nevada Pic A Part is more than just a salvage yard it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!

Summary: We are seeking a vigilant and customer-focused Loss Prevention Associate to help safeguard our business while delivering excellent customer service. In this role, you will be responsible for verifying customer purchases, identifying potential theft, and ensuring sales accuracy, all while maintaining a professional and respectful approach.

If you're looking for a fast-paced, engaging role where you can make an impact while working with cars and customers, apply today!

Qualifications:

- Basic Auto Parts Knowledge Understanding of common car parts is a plus.

- Bilingual (English-Spanish) Preferred Strong communication with a diverse customer base.

- Customer Service & Verbal Skills Ability to de-escalate and resolve conflicts effectively.

- Integrity & Professionalism Enforce policies while maintaining respect for all customers.

- Physical Stamina Ability to work outdoors and stay on your feet for a full shift.

Essential Duties and Responsibilities:

- Protect Our Business & Customers Check customer bags and receipts at exit to ensure all parts are paid for.

- Be Observant Identify body language cues that indicate possible theft and perform perimeter walks to prevent parts from being thrown outside the yard.

- Provide Great Customer Service Build positive relationships and understand what customers are looking for.

- Assist in Sales Accuracy Work with CSRs to verify correct pricing and part sales.

- Handle Situations Professionally Treat every customer with respect, including those caught violating policies, and work closely with supervisors to de-escalate issues.

- Stay Active & Alert Stand, walk, and lift up to 50 lbs throughout an 8-hour shift in outdoor conditions.

Benefits:

- Full Benefits Package: Medical, Dental, Vision Insurance (after 60 days)

- 401(k) with Company Matching (after one year)

- Paid Time Off (after 90 days)

- 9 Paid Holidays