Job Details
Neighborhood Services Administrator
2026-02-20 City of Las Vegas Las Vegas,NV
Description:
MINIMUM REQUIREMENTS
Experience:
Four years of experience in community development, housing development, workforce development, urban planning, non-profit agencies, social work or other experience related to the area of assignment.
Training:
Bachelors degree from an accredited college or university with major in community development, urban affairs, urban planning, business administration, public administration, or a field related to the area of assignment. A combination of formal education and directly related work experience my substitute for the degree. The city assesses 1.5 years of fulltime experience as equivalent to one year of education.
License or Certificate
Professional certification in the area of assignment is desirable.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Operational characteristics, services and activities of urban and neighborhood planning, community initiatives, community development and social service programs.
Customer service principles and techniques.
Federal, state, and local laws, codes and regulations and city policies governing assigned program provisions.
Pertinent federal, state and local grants funding regulations.
Financial/fiscal monitoring and reporting activities.
Standard office software applications including spreadsheet, word processing and email.
Research and data analysis methods and techniques.
Advanced principles of report preparation.
Record keeping principles, practices and techniques.
Written and spoken business English, including grammar, sentence structure, spelling and punctuation.
Principles and practices of lead supervision and training, or full supervision, depending on assignment.
Cost benefit analytical techniques and reports.
Budget principles and practices.
Tracking methods and techniques.
Intermediate principles and practices of financial auditing.
Techniques for conducting comparison studies.
Basic statistical analysis techniques and calculations.
Basic business mathematical operations and formulas.
Applicable federal, state and local laws, ordinance and regulations and reporting requirements.
Skills in:
Providing leadership to department staff in the area of assignment.
Researching, developing and recommending creative and innovative solutions.
Setting priorities.
Exercising independent judgment and initiative within established guidelines.
Producing written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.
Working independently with minimal supervision.
Interpreting, applying, explaining and enforcing applicable laws, codes, regulations, policies and procedures.
Work effectively with funding agencies, other city departments, non-profit and other neighborhood organizations.
Working effectively with a wide variety of individuals from various socio-economic, ethnic and cultural backgrounds, often in confrontational or strained situations.
Defining issues, collecting and analyzing pertinent data, identifying alternative solutions, projecting consequences of proposed actions, drawing valid conclusions, proposing sound recommendations, and implementing approved solution in support of goals.
Independently performing the most difficult analytical assignments.
Composing logical and factual recommendations.
Maintaining confidential and sensitive information.
Communicating clearly and concisely, both orally and in writing.
Establishing and maintaining effective working relationships with those contacted in the course of work.
Effective written and oral communications
Competencies:
In addition to Core Workforce Competencies:
Supervisor Competencies
Professionalism - Models core values by being honest, respectful and positive; continuously demonstrates the core values of the city; supervisory actions are collaborative whenever possible and intended to grow the city's capacity at an individual, unit, division and/or department level.
Managing Performance - Takes responsibility for own and assigned employees' performance, by setting clear goals and expectations, tracking progress against the goals, ensuring regular feedback, and addressing performance problems and issues promptly.
Decisiveness - Willingness to make difficult decisions in a timely manner.
Developing and Empowering Others - Willingness to delegate responsibility; coaching assigned employee to develop their capabilities.
Facilitating Partnerships - Builds community and partnerships both inside and outside the organization.
Forward Thinking - Anticipating the consequences of situations and decisions; taking appropriate action to be prepared for possible changes.
Providing Support - Provides the tools and creates a supportive environment that allows others to successfully complete their work.
CITY OF LAS VEGAS, NEVADA
Appointive Compensation and Benefits - 2026
COMPENSATION
Annual Base Pay Increases
Uniform Allowance
o Years 3-4 (25-48 months)* $5,000
o Year 5 (49-60 months)* $6,000
o After 5 years (>60 months)* $6,000
*Years of service in Benefits Plus Tiers I, II, and III combined
• City pays 100% of base salary, for up to 90 days of an approved medical disability leave lasting over one week under STD, from first day of disability
• City pays 100% of base salary for a period over 90 days, if employee has applied for long term disability or PERS disability retirement, until a determination is final or employee is separated
Note: Public Safety Appointives are not eligible for city STD benefits.
o LTD: Benefits may begin after 90 days of an approved disability leave. Payment is up to 60% of earnings, up to $11,000/month, and may not be supplemented with sick or vacation.
Tuition Reimbursement
Employee Assistance Program
Annual Health & Educational Wellness Reimbursement
VACATION
NOTE: The city's Benefits programs can be amended, reduced or eliminated at any time with or without notice as a management prerogative.
Revised 11/2025
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in DISQUALIFICATION from the selection process.Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
02
When responding to the supplemental questions below, do not type "see resume." To receive credit for your responses during the examination process, you must provide complete answers based on your own experience. If you do not have experience in a particular area, please enter "N/A."
03
How many years of experience in community development, housing development, workforce development, urban planning, non-profit agencies, social work or other experience related to the area of assignment?
04
What is the highest level of education you have completed?
05
Please disclose the discipline of your degree. Type N/A if you do not have a degree.
06
When responding to the supplemental questions below, do not type "see resume." To receive credit for your responses during the examination process, you must provide complete answers based on your own experience. If you do not have experience in a particular area, please enter "N/A."
07
Describe a program that you evaluated for effectiveness. What techniques did you use to evaluate the program and what was your recommendation?
08
Describe a situation where you successfully coordinated activities among diverse teams to achieve program milestones.
09
What strategies have you used to engage with diverse and/or historically underserved communities? Indicate your employer, the amount of time in years, and your level of experience.
10
How have you handled resistance or lack of interest from the community during an outreach initiative/campaign?
Required Question
Salary: $85,339.80 - $110,941.74 Annually
Location : City of Las Vegas, NV
Job Type: Full-Time
Job Number: 26FEB80131-O
Department: Neighborhood Services
Opening Date: 02/17/2026
Closing Date: 3/1/2026 11:59 PM Pacific
Bargaining Unit: APPT
About the Position
Career Opportunity
The city of Las Vegas invites applications for Neighborhood Services Administrator. This position will administer, coordinate, maintain and oversee assigned human and public services functions and programs, such as community outreach, homelessness initiatives, neighborhood revitalization, affordable housing and community partnerships. Provide leadership in both the design and implementation of new programs, and in the analysis and enhancement of existing programs to ensure they meet city and employee needs, comply with all legal requirements and are cost effective.
Ideal Candidate
The preferred candidate will be a problem solver and solution oriented. They will have great organizational and project management skills with a successful track record in developing programs to advance community education and awareness in target neighborhoods. Our ideal candidate will also be a natural leader, collaborator and an expert communicator, capable of successfully leveraging our outreach initiatives to promote our projects/programs in target communities.
Supervision Received and Exercised
Receives direction from the assigned manager and the Director, Neighborhood Services, or higher level management staff.
Acts as a formal supervisor, exercising direct supervision, including the selection of new employees, monitoring and formally evaluating employee performance, and administering the progressive discipline and termination of employees.
Selection Process
The selection process will include a review of all applications with only the most qualified participating in an interview. Final candidate selection will include a hiring interview. Any individual offered employment will be required to pass a pre-employment drug test and complete background check. Some positions may require preliminary background checks.
EXAMPLE OF DUTIES
Essential Functions:
- Oversee, administer, plan and coordinate the management, maintenance and implementation of assigned community services programs. Act as supervisor over staff, including interviewing and selecting job applicants, training and cross-training, overseeing work, and establishing and evaluating appropriate performance standards in accordance with department objectives.
- Develop and revise program policies, standards and procedures; monitor activities to ensure consistency and conformance to such standards and procedures; ensure activities adhere to applicable city policies, procedures, practices, collective bargaining agreements, federal and state laws, and other applicable rules and regulations.
- Create and distribute requests for proposal (RFP) as needed; coordinate and document the selection process; negotiate favorable terms and conditions; coordinate City Council approval process.
- Lead, plan, coordinate and participate in comparison studies of peer agencies to determine competitive position of city's programs; conduct the more complex or confidential studies; research current data, determine data needed to conduct study, analyze the data, draw conclusions and compose written recommendations to upper management.
- Audit and interpret data to recognize areas of opportunities and potential concern; bring favorable and unfavorable trends to the attention of management with recommendations for resolutions.
- Provide technical expertise and advice to, and communicate with, city staff at all levels, including the City Manager's Office, department directors, division managers and individual employees.
- Serve as a lead, providing functional and technical oversight and training to assigned staff; assign, plan, direct, coordinate and schedule assignments; provide guidance, monitor work progress and review work results.
- Maintain close contact with other city departments to coordinate actions.
- Maintain detailed and accurate records of all activities; monitor progress, produce statistical support/backup and reports as requested.
- Initiate, establish and maintain productive working relationships with community leaders, elected officials, staff of other departments and other local agencies; train staff to be sensitive to and maintain such relationships; troubleshoot sensitive situations referred by staff.
- Respond to public inquiries in a courteous manner; provide information and/or referrals; provide data and information in response to employee, public and media inquiries handled through the Office of Communications and City Manager's Office.
- Monitor legislation related to assigned program; evaluate effect on city policies and practices; recommend revision to policies, procedures and practices if necessary.
- Stay abreast of development and trends in the area of expertise.
- Stay abreast of current trends and innovations in the field related to assigned program.
- Participate in training employees and management in assigned area of responsibility.
- Perform other related duties and responsibilities as assigned.
MINIMUM REQUIREMENTS
Experience:
Four years of experience in community development, housing development, workforce development, urban planning, non-profit agencies, social work or other experience related to the area of assignment.
Training:
Bachelors degree from an accredited college or university with major in community development, urban affairs, urban planning, business administration, public administration, or a field related to the area of assignment. A combination of formal education and directly related work experience my substitute for the degree. The city assesses 1.5 years of fulltime experience as equivalent to one year of education.
License or Certificate
Professional certification in the area of assignment is desirable.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Operational characteristics, services and activities of urban and neighborhood planning, community initiatives, community development and social service programs.
Customer service principles and techniques.
Federal, state, and local laws, codes and regulations and city policies governing assigned program provisions.
Pertinent federal, state and local grants funding regulations.
Financial/fiscal monitoring and reporting activities.
Standard office software applications including spreadsheet, word processing and email.
Research and data analysis methods and techniques.
Advanced principles of report preparation.
Record keeping principles, practices and techniques.
Written and spoken business English, including grammar, sentence structure, spelling and punctuation.
Principles and practices of lead supervision and training, or full supervision, depending on assignment.
Cost benefit analytical techniques and reports.
Budget principles and practices.
Tracking methods and techniques.
Intermediate principles and practices of financial auditing.
Techniques for conducting comparison studies.
Basic statistical analysis techniques and calculations.
Basic business mathematical operations and formulas.
Applicable federal, state and local laws, ordinance and regulations and reporting requirements.
Skills in:
Providing leadership to department staff in the area of assignment.
Researching, developing and recommending creative and innovative solutions.
Setting priorities.
Exercising independent judgment and initiative within established guidelines.
Producing written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.
Working independently with minimal supervision.
Interpreting, applying, explaining and enforcing applicable laws, codes, regulations, policies and procedures.
Work effectively with funding agencies, other city departments, non-profit and other neighborhood organizations.
Working effectively with a wide variety of individuals from various socio-economic, ethnic and cultural backgrounds, often in confrontational or strained situations.
Defining issues, collecting and analyzing pertinent data, identifying alternative solutions, projecting consequences of proposed actions, drawing valid conclusions, proposing sound recommendations, and implementing approved solution in support of goals.
Independently performing the most difficult analytical assignments.
Composing logical and factual recommendations.
Maintaining confidential and sensitive information.
Communicating clearly and concisely, both orally and in writing.
Establishing and maintaining effective working relationships with those contacted in the course of work.
Effective written and oral communications
Competencies:
In addition to Core Workforce Competencies:
Supervisor Competencies
Professionalism - Models core values by being honest, respectful and positive; continuously demonstrates the core values of the city; supervisory actions are collaborative whenever possible and intended to grow the city's capacity at an individual, unit, division and/or department level.
Managing Performance - Takes responsibility for own and assigned employees' performance, by setting clear goals and expectations, tracking progress against the goals, ensuring regular feedback, and addressing performance problems and issues promptly.
Decisiveness - Willingness to make difficult decisions in a timely manner.
Developing and Empowering Others - Willingness to delegate responsibility; coaching assigned employee to develop their capabilities.
Facilitating Partnerships - Builds community and partnerships both inside and outside the organization.
Forward Thinking - Anticipating the consequences of situations and decisions; taking appropriate action to be prepared for possible changes.
Providing Support - Provides the tools and creates a supportive environment that allows others to successfully complete their work.
CITY OF LAS VEGAS, NEVADA
Appointive Compensation and Benefits - 2026
COMPENSATION
Annual Base Pay Increases
- Employees are eligible for annual performance-based merit increase or cash bonus, typically in first pay period of fiscal year.
- City Manager and City Council may approve annual cost of living increase.
Uniform Allowance
- Applies to uniformed appointives in Fire & Rescue, Public Safety, and Municipal Court, currently $1,500/year
- Eligible employees participate in the Public Employees' Retirement System of Nevada (PERS). PERS, a statewide defined benefit plan, calculates retirement benefits based on 2.25 percent (current percentage for employees hired 7/1/15 and after) for each year of service, applied to the employee's highest consecutive 36-month average salary. PERS also requires that employees share 50 percent of the PERS contribution, which is implemented by reducing the city's salary ranges. The highest consecutive 36-month average salary is increased commensurate with the salary range reductions required by PERS.
- The city offers a 457(b) Plan, a government deferred compensation plan similar to a 401(k) plan. It offers both pre-tax and after-tax savings and investment options.
- City provides a 100% match annually (on a per pay period basis) to your contributions, up to the following amounts in a 401(a) plan -
o Years 3-4 (25-48 months)* $5,000
o Year 5 (49-60 months)* $6,000
o After 5 years (>60 months)* $6,000
*Years of service in Benefits Plus Tiers I, II, and III combined
- Employees are fully vested in the match after 5 years of service or at age 65.
- Employees are covered the first of the month following date of employment. Five medical plans, two dental, and two vision plans are available. City pays 100% of employee premium + 50% of dependent premium.
- City provides $100,000 insurance at no cost.
- Additional voluntary life insurance and AD&D insurance available for purchase.
- City provides long term and short term disability policies:
• City pays 100% of base salary, for up to 90 days of an approved medical disability leave lasting over one week under STD, from first day of disability
• City pays 100% of base salary for a period over 90 days, if employee has applied for long term disability or PERS disability retirement, until a determination is final or employee is separated
Note: Public Safety Appointives are not eligible for city STD benefits.
o LTD: Benefits may begin after 90 days of an approved disability leave. Payment is up to 60% of earnings, up to $11,000/month, and may not be supplemented with sick or vacation.
Tuition Reimbursement
Employee Assistance Program
Annual Health & Educational Wellness Reimbursement
- Employees may apply for reimbursement up to $2,400 per year for out of pocket health & educational wellness expenses. Reimbursement amounts may also be used for STEAM (Science, Technology, Engineering, Arts, and Mathematics) classes taken in pursuit of a college degree and student loan repayments for the employee and immediate family members.
- Employees covered by a city health plan and their covered spouse and dependents over age 18 are eligible for a comprehensive wellness physical exam annually at no cost to them at ARC Health and Wellness.
VACATION
- Year 1: 3.69 hours/pay period = 96 hours/year
- Years 2 - 5: 5.85 hours/pay period = 152 hours/year
- Years 6 - 10: 7.08 hours/pay period = 184 hours/year
- Years 11 - 15: 7.69 hours/pay period = 200 hours/year
- Year 16 and over: 8 hours/pay period = 208 hours/year
- Maximum Accrual: 250 hours, no accrual beyond that point (Public Safety Appointive (PSA) group retains 2 times annual accrual max)
- Sell Back: Annual leave may be accumulated to a maximum of 250 hours; no accrual beyond that point. June and December sell-back, must leave balance of 40 hours.
- City provides 12 holidays plus a birthday holiday.
- Sick Leave Accrual: 4 hours / pay period = 104 hours/year
- Sick Leave, maximum accrual: 480 hours; no accrual beyond that point (Public Safety group retains 840 hours max with continual accrual)
- Sick Leave, annual buy-back: None (Public Safety group retains annual buy-back)
- Sick Leave payout at separation: None (Public Safety group retains 50% payout between 5 and 20 years of service, 100% payout over 20 years of service)
- Available for purchase- retiree pays full cost of premium.
NOTE: The city's Benefits programs can be amended, reduced or eliminated at any time with or without notice as a management prerogative.
Revised 11/2025
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in DISQUALIFICATION from the selection process.Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
- I agree to answer each supplemental question truthfully and that my responses can be verified from information included within the application.
02
When responding to the supplemental questions below, do not type "see resume." To receive credit for your responses during the examination process, you must provide complete answers based on your own experience. If you do not have experience in a particular area, please enter "N/A."
- I have read, understand and will comply with the above information
03
How many years of experience in community development, housing development, workforce development, urban planning, non-profit agencies, social work or other experience related to the area of assignment?
- No Experience
- 1 Year
- 2 Years
- 3 Years
- 4 Years
- 5 Years
- 6 Years
- 7 Years
- 8 Years
- 9 Years
- 10 Years or more
04
What is the highest level of education you have completed?
- High School/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
- None
05
Please disclose the discipline of your degree. Type N/A if you do not have a degree.
06
When responding to the supplemental questions below, do not type "see resume." To receive credit for your responses during the examination process, you must provide complete answers based on your own experience. If you do not have experience in a particular area, please enter "N/A."
- I have read, understand and will comply with the above information
07
Describe a program that you evaluated for effectiveness. What techniques did you use to evaluate the program and what was your recommendation?
08
Describe a situation where you successfully coordinated activities among diverse teams to achieve program milestones.
09
What strategies have you used to engage with diverse and/or historically underserved communities? Indicate your employer, the amount of time in years, and your level of experience.
10
How have you handled resistance or lack of interest from the community during an outreach initiative/campaign?
Required Question