Job Details

Benefits:

Flexible schedule

Opportunity for advancement

Training & development

Benefits/Perks

Flexible schedule

Ability to work from home

Paid training

Competitive compensation

Company Overview

Fitness Machine Technicians is a leader in residential and commercial exercise equipment service. We are the only national franchise exercise equipment repair brand in the US, providing us with a distinct competitive advantage over other repair companies. We also have franchises in Canada.

We are committed to delivering the most reliable service/repair and preventive maintenance services. Prompt customer service and constant customer communication is the key to our success. We strive for professional, friendly, and accurate service at all times.

Job Summary

We need an Administrative Assistant who can hit the ground running, answer customer phone calls, describe our services, and provide all-around support to our team.

Responsibilities

Support owner with day-to-day tasks of running the business

Answer customer phone calls and manage customer inquiries

Enter customer information into our field service management system as necessary (training provided)

Help with getting quotes and completed work reports to customers

Order parts from various manufacturers and vendors

Qualifications

Self-starter, independent, efficient with clear communication skills

Above-average computer abilities. Easily handle spreadsheets, experience with Microsoft Office (Word/Excel), email attachments and file organization, etc.

Good-natured with extremely professional customer service skills

Experience working with a team

Honest, responsible, reliable, efficient, hard worker

Prior administrative experience is a plus