Job Details

Security Staff Position at Lee's Family Forum

Foley Entertainment Group (FEG), the parent company for the Vegas Golden Knights (VGK), the Henderson Silver Knights (HSK) and the Vegas Knight Hawks (VKH) have set the standard for professional sports in the greater Las Vegas community. We are seeking highly motivated security staff to work at the Lee's Family Forum in Henderson, NV.

Responsibilities:

• Provides safety and security of the building
• Monitor and control guests entering and exiting venue
• Monitors, enforces, and reports any violations of company policies, venue rules, and any applicable local, state, and/or federal laws.
• Interacts with guests, client of venue, and/or local law enforcement
• Quick reaction to responding to emergency situations, such as threats, fires, safety hazard, medical emergencies, etc.
• Be proactive, respond to and resolve all customer complaints, requests, and inquiries
• Handle difficult fans and situations in a calm and professional manner

Required Knowledge/Skills/Job Qualifications:

• Must have at least 1 year of experience working in the security / venue industry.
• Must be able to be flexible at various posts and be/become knowledgeable in job requirements, policies, procedures
• Excellent Communication Skills - interpersonal, verbal, and written.
• Problem Solver, Creative, Detail Oriented, Team Player
• Time Management skills and work with a sense of urgency
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
• Ability to perform duties in a professional manner and appearance
• Ability to make independent and good judgement decisions within policy and procedures.
• Acute sense of judgement
• Experience with Microsoft Office (Outlook, Word, Excel, etc.)
• Experience with CCTV monitoring and Report Writing programs.

Requirements:

• A valid TAM card
• High School Diploma or GED
• Must be at least the age of 21 years old
• Ability to pass a background check.
• Able to have a flexible schedule to work any shift including weekends, holidays, last minute coverage.
• Ability to meet scheduling needs, including evenings, weekends, and high-demand event periods (minimum commitment required of three (3) events per month)

Physical Demands:

• Standing and Walking: This position requires the ability to stand and walk for extended periods, to conduct patrols, monitor access points, and respond to incidents. The ability to alternate between sitting and standing may be required.
• Climbing and Ascending: The ability to climb stairs and/or ramps to patrol multi-level structures, including arena seating areas, is required.
• Lifting and Carrying: The ability to lift and carry objects up to 50 pounds, on an occasional basis. This may include items such as emergency equipment, barriers, or assisting with minor crowd control-related tasks.
• Pushing and Pulling: The ability to push and pull doors, gates, and crowd control barriers.
• Stooping, Bending, and Reaching: The ability to stoop, bend, and reach above the shoulders to access equipment, perform inspections, or assist with a variety of tasks in confined or elevated spaces.
• Communication: Must be able to communicate effectively and audibly with individuals and teams, often in a loud environment.
• Repetitive Motions: The use of hands, fingers, and arms to operate various tools, communication devices (e.g., radios), and access control systems is required.

Work Environment:

• Noise Level: The work environment is consistently loud and can be extremely noisy during events. This requires the ability to work effectively amidst significant crowd noise, music, and other audio distractions.
• Crowd Density: The employee must be able to work comfortably and safely in heavily crowded areas and to navigate through dense pedestrian traffic.
• Temperature & Weather: This position may require working outdoors, exposed to all weather conditions, including heat, cold, rain, or wind. Indoor work may also expose the employee to varying temperatures.
• Exposure: The work environment may involve exposure to bright lights, strobe lights, and dust.

Our Culture:

• No ego, 'We' not 'Me' approach to everything we do
• Positive energy
• Relentless work ethic
• Always advance
• Never retreat