Job Details

Job Title

This position is responsible for protecting the assets of Downtown Grand while interacting with guests and Team Members ensuring the utmost in guest service.

Responsibilities

Walking and observing the casino floor while interacting with the customers to ensure a superior customer experience

Sign up guests for the loyalty program

Maintain knowledge of current casino promotions in order to accurately provide information to customers

Build and maintain relationships with customers utilizing friendly and polite demeanor

Maintains familiarity with all areas of the property

Maintains security to ensure the safety of the company and guests

Protect the company and its assets from theft, vandalism, and illegal activities including the customers, business, and employees

Qualifications

Leadership skills, professionalism, and ability to remain calm during stressful situations

Must have effective communication skills. Superior guest service experience preferred

Must have proficiency in typing, computer skills

Must have effective communication skills

Must be able to obtain a Gaming Registration, Alcohol Awareness Card and CPR Certification