Job Details

SUMMARY OF RESPONSIBILITIES

Our Doughnut Dealer Leads (Crew Leaders) are key to the smooth running of a shift by ensuring great service and accurate cash handling.

ESSENTIAL FUNCTIONS
• Interact with employees, customers, and vendors in a positive, professional demeanor - always being of service to those around you.
• Knowledgeable and proficient in each position within the store.
• Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties.
• Has safe access and manager authority regarding cash handling, refunds, voids and discounts
• Ensure sanitation practices are being used in handling and preparing food in the kitchen.
• Ensures all safety and security policies are being followed as set by the Company.
• Trains and coaches employees during each shift to ensure Company and brand standards are being met.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs additional tasks as requested by Management and as needed to successfully run the store.

REQUIRED EXPERIENCE
• Experienced customer service associate. preferably having served in a shift lead role prior.
• Must have valid health card
• Legally able to work within State and Federal guidelines

PHYSICAL REQUIREMENTS
• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 50 pounds.
• Constant face-to-face interactions with employees and customers.
• Safely navigate in a fast-paced restaurant environment.
• Ability to multi-task and remain positive in busy working conditions.

WORKING CONDITIONS
• Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours, and will have additional opening/closingresponsibilities. Our stores are 24/7!
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment