Job Details

The Retail Lead plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front-line selling effort. The Retail Lead will drive results through effective communication and team building.Thisposition is full time depending on the specific needs of the property and will work a rotating, schedule including days, nights, and rotating weekends.General Duties & Responsibilities:* Drive sales results by executing the sales/operations plans* Support back of house operations; maintain stockroom organization* Utilize business metrics in decision making, including but not limited to; revenue targets, per cap and UPT* Communicate expectations for assignments and projects to employees under your supervision* Provide training and assistance to new employees as required* Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environmentEducation, Experience & Requirements:* Drive sales results by executing the sales/operations plans* Support back of house operations; maintain stockroom organization* Utilize business metrics in decision making, including but not limited to; revenue targets, per cap and UPT* Communicate expectations for assignments and projects to employees under your supervision* Provide training and assistance to new employees as required* Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environmentJob Knowledge, Skills & Abilities:* Possess a fun, outgoing, confident, professional demeanor* Prior leadership or management experience preferred* Ability to work well with all levels of management, build partnerships and direct team* Ability to anticipate and solve problems, act decisively and persist in the face of obstacles* Ability to represent Fanatics/League/Team Values and standards* Able to balance and prioritize multiple projects while remaining calm under pressure* Available to work varied shifts including weekend, closing and holiday shifts* Strong verbal and written communication skills* Ability to complete two step network duo verification for the rare instance where required to do soPhysical Demands:* Regularly required to sit stand, reach, bend and move about the facility as needed* Must be able to lift and carry up to 30 lbs.* Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop