Job Details

Specific Job Functions:* Check guests in and out of facility.* Assist guests with booking appointments.* Provide exceptional customer service and assist guests with questions.* Ensure professional and courteous behavior to all guests and employees.* Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.* Handle cash transactions by taking payments for services and for retail transactions.* Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.* Conduct and handle retail sales.* Perform other job related duties.Qualifications:* Two to five years customer service experience preferred.* At least one year of spa receptionist experience preferred.* Must maintain a flexible schedule.* Excellent communication skills necessary.* Communicate in English both verbally and written.* Bilingual a plus.* Basic knowledge of spa software preferred.* Ability to multi-task and handle a fast-paced work environment.* Previous retail experience a plus.