Sonesta International Hotels - - Responsibilities: Clean and service assigned rooms or areas according to established standards and procedures; Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction; Notify supervisor when service is completed so rooms may be sold or occupied; Operate washers and Dryers in laundry according to hotel standards and manufacturers' guidelines; Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management