Job Details

Quest Diagnostics - 4230 Burnham Avenue - Responsibilities: Supports assigned client group(s) performing routine complexity health related customer excellence activities.; Handles routine outbound and inbound full service calls in a timely manner following set scripts and procedures, as applicable.; Maintains complete customer/patient confidentiality for all health, personal and other customer information.; Provides professional, respectful, customer excellence.; Demonstrates caring and empathy when delivering sensitive health information.