Job Details

Guest Experience & Service Leadership

• Provide visible, proactive guest service on the table games floor by greeting guests, answering questions, and assisting with requests
• Resolve guest concerns and disputes professionally while maintaining game integrity
• Model Circus Circus service standards through professional presence and positive engagement
• Maintain appropriate game pace to balance guest enjoyment and operational efficiency

Casino Floor Operations

• Independently manage table assignments, dealer rotations, fills and credits, and table adjustments based on guest volume and floor activity
• Monitor guest flow and notify management when opening or closing tables is necessary
• Maintain proper bankroll levels to accommodate existing or anticipated play
• Verify table inventories and ensure accurate reconciliation of table accounts

Game Protection & Compliance

• Observe games, players, and dealers to ensure adherence to house rules, payoffs, dealer procedures, and internal controls
• Ensure compliance with Nevada Gaming Control Board regulations and company gaming policies
• Monitor for unusual or suspicious activity and escalate concerns in accordance with Title 31/AML requirements
• Ensure all documentation and required procedures are completed accurately and timely

Leadership & Team Development

• Directly supervise table games dealers and ensure adherence to service, performance, and compliance standards
• Provide coaching, feedback, and mentoring to support dealer skill development and performance improvement
• Promote teamwork, accountability, recognition, and a positive work environment
• Support onboarding and ongoing development of dealer team members

Player Tracking & Reporting

• Accurately track player activity including buy-ins, length of play, average bet, and win/loss
• Utilize casino management systems to input and retrieve player information
• Communicate relevant operational and guest information to casino leadership in a timely manner

Qualifications

• Minimum 1 year of supervisory experience in table games
• Strong knowledge of house rules, payoffs, dealer procedures, and game protection standards
• Experience using casino/player tracking systems required
• Ability to obtain and maintain a Nevada Gaming Registration
• Professional appearance and demeanor required
• Strong decision-making and conflict resolution skills

Preferred Qualifications

• Supervisory experience in a high-volume casino environment
• Knowledge of Title 31 and Anti-Money Laundering procedures
• Experience in coaching and developing team members

Physical & Work Environment

• Ability to stand and walk for extended periods
• Frequent bending, reaching, and mobility on the casino floor
• Ability to work in a fast-paced environment with noise and secondhand smoke
• Ability to respond quickly to guest and operational situations

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.