Job Details

divh2Event Communications Manager/h2pWHO ARE YOU? Do you enjoy live events? Do you excel in fast paced, creative environments? Then youre in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on/ppWHO ARE WE? Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the worlds leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations./ph3The Role/h3pVibee is seeking an experienced Event Communications Manager to join the Global Experiences team at Vibee. The successful candidate should be detail-oriented and a creative thinker with excellent writing and research skills to help us elevate all content and thought leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This position is based in Las Vegas and is required to be in office on a hybrid schedule. This position reports to the Senior Director, Global Experiences./ph3Responsibilities/h3pCommunications Planning and Strategy/pulliDevelop and maintain a comprehensive communications calendar for the company in collaboration with Marketing, Fan Experience, and related departments/liliCoordinate cross-functional inputs to ensure alignment and timely execution of communications/liliCreate event-specific communication plans outlining key messages, channels, and timelines/li/ulpWritten Communications, Brand Voice Strategy/pulliDevelop and maintain a consistent brand voice across all platforms and touchpoints/liliInterpret creative briefs and produce written content for events, experiences, and company initiatives/liliResearch and understand project objectives and target audiences through available data, stakeholder input, and market insights/liliWrite and edit high-quality short- and long-form content that supports brand integrity and business goals/liliCollaborate with Event Producers, Marketing, and cross-functional teams from concept through final delivery/liliPresent copy concepts and final deliverables internally and, when required, to artist representatives or partners/liliRevise and refine content based on internal and stakeholder feedback/liliEnsure all communications align with brand guidelines and strategic objectives/li/ulpCopywriting and Content Execution/ppTicketing Conversion Platforms/pulliSupport and collaborate with Marketing and relevant teams to ensure accurate, up-to-date content across ticketing systems/li/ulpGuest Experience Microsites (Post-Purchase)/pulliDevelop and manage content for event-specific microsites focused on the post-purchase guest experience/liliEnsure clarity, usability, and consistency in messaging to support attendees before and during their event journey/li/ulpFan Lifecycle Communications/pulliDraft and refine communications including newsletters, announcements, and event updates/liliTailor messaging to specific audience segments to maximize engagement and clarity/li/ulpCustomer Service Communications/pulliReview and refine customer service language and templates as needed/liliPartner with the Director of Fan Experience to ensure consistency, tone, and accuracy across all guest-facing communications/li/ulpInternal External CommunicationsStakeholder Partnership Communications/pulliSupport communication and education initiatives for internal teams and external partners regarding event scope, timelines, and deliverables/liliEnsure key stakeholders are informed, aligned, and equipped with accurate event information/li/ulpInternal Alignment/pulliAct as a communications liaison across Production, Operations, Marketing, and Fan Experience teams/liliSupport clarity and consistency of messaging across all departments within the Global Experiences division/li/ulpBusiness Development Experiences Presentation Support/pulliAssist in the development of business development materials and event-related presentation decks/liliContribute written content and narrative structure to support pitches, proposals, and internal presentations/li/ulpCross-Functional Collaboration/pulliWork closely with teams across ticketing, marketing, production, operations, and customer experience to gather inputs and execute communications effectively/liliParticipate in special projects and cross-functional initiatives to support event delivery and organizational priorities/li/ulpMetrics, Reporting Optimization/pulliIn partnerships with Business Operations team members, monitor performance of communications to evaluate effectiveness and identify opportunities for improvement/liliProvide insights and reporting to inform future communication strategies/li/ulpCrisis Communications/pulliSupport the development and execution of crisis communication plans in collaboration with the Senior Director of Global Experiences, Vice President Marketing, and SVP Business Operations/liliEnsure timely, clear, and coordinated communication during critical or unexpected situations/li/ulpContinuous Improvement/pulliStay informed on industry trends, tools, and best practices in communications/liliProactively identify opportunities to improve processes, messaging, and execution/liliOther duties as required/li/ulh3Qualifications/h3ulli3-5 years of communications, having demonstrated an exceptional work ethic/liliBachelors degree or equivalent experience/liliProfessional level of verbal and written communication skills/liliKnowledge of communication processes and strategies/liliProven experience in a communications role, preferably in the entertainment industry/liliProficient use of Microsoft Office and Google Suite, as well as communication platforms and tools/liliStrong project management and organizational skills/liliAbility to work independently and manage multiple projects simultaneously/liliAbility to navigate the internet as a communication and research tool/liliAbility to identify opportunities to link projects, initiatives, or promotions together/liliPossess a strong work ethic with a high sense of responsibility in an ever-changing environment/liliMust be able to handle sensitive matters and exercise excellent judgment/liliAbility to work independently and within a team to juggle multiple prioritized tasks/li/ulh3Work Environment/h3ulliMust be able to tolerate loud noise levels busy environments on site at our events/liliMay sit for extended periods of time and work in drastic temperature climates onsite at our events/liliMust be willing to work during evening and weekend hours, as required, to meet deadlines/liliMust be willing to travel as required both domestically and abroad, if required/liliMust have a current passport and be able to travel worldwide without restriction/liliApplicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa./li/ulh3Equal Employment Opportunity/h3pWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with./ppInsomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation./ppWe will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas./ppWe also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations/p/div