Job Details

Plumbing Assistant Operations Manager

This is a hands-on leadership role supporting a busy residential plumbing operation. You'll work alongside the Operations Manager to drive technician performance, improve efficiency, and elevate the overall quality of the department.

You're not stuck behind a deskyou're in it with the team:

• Coaching in the field
• Reviewing jobs
• Developing techs
• Driving results

Strong call volume consistent demand across service, repair, and replacement work

High revenue opportunity backed by a premium brand and established customer base

Real impact you're shaping technician performance, not just managing spreadsheets

Mix of work service, repair, system upgrades, and customer experience leadership

Growth track clear path to Operations Manager and beyond

Earn more, work smart flat-rate pay plus commission on most jobs

Comprehensive benefits medical, dental, vision, and life insurance

401(k) with company match build long-term financial security

Career development 90% of field employees receive weekly training; 25% are promoted from within

Work-life balance paid time off and limited on-call rotations

Company-provided vehicle fully stocked and maintained take-home vans

Uniform & boot allowance professional and safe field attire provided

Nationwide growth career mobility across multiple locations

Drive daily plumbing operationstechnician productivity, scheduling, and performance

Ensure trucks are stocked and teams are set up to win on every call

Coach plumbers in diagnostics, repair, and customer communication

Audit jobs and hold the standard on quality and revenue performance

Partner on pricing, cost control, and profitability

Hire, onboard, and develop strong plumbing talent

Step in on customer escalations and turn problems into long-term wins

Help implement new systems, processes, and operational improvements

35+ years in residential plumbing (service-focused)

Experience leading or influencing other plumbers (lead, supervisor, trainer, etc.)

Strong understanding of service vs. repair vs. replacement opportunities

Ability to coach both technical skill and sales performance

You hold the line on qualitybut know how to develop people, not just call them out

Comfortable working with numbers, KPIs, and performance metrics

ServiceTitan or similar platform experience is a plus

Committed and progressive work history

Ability to pass a background and drug screen upon offer

Clean motor vehicle record with an active driver's license

If you're in a spot where:

• You've got the skill but not the support
• You're doing the work but not seeing the upside
• You're ready to lead but don't have the platform

This is worth a conversation.