Job Details

Crescent Hotels & Resorts - 330 South Grand Central Parkway - Responsibilities: Operate the telephone to handle incoming calls; Process guest requests for wake-up calls, call identification, and other related services; Record all guest requests or issues in the computer system and follow-up to ensure resolution; Greet all guests according to company standards, anticipating their service needs; Provide information to guests about room features, hotel amenities, and local points of interest