Allied Universal - - Responsibilities: Provide customer service to employees, visitors, and contractors by following site-specific procedures, access protocols, and emergency response activities within a technology-focused location; Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or local authorities when appropriate; Conduct regular and random patrols throughout offices, common areas, parking areas, and the exterior perimeter to help to deter unauthorized activity and identify security-related concerns; Monitor entry and exit activity, verify credentials where required, and report unusual behavior, maintenance issues, and/or policy violations through proper channels; Support Allied Universal and site leadership with detailed incident reports, daily activity logs, and clear communication regarding security-related events, operational issues, and customer service needs