Job Details

A company is looking for a Technical Merchant Support II.Key ResponsibilitiesProvide first-class customer support via various communication channelsTriage customer communications, manage ticket priorities, and escalate issues as neededSetup and configure POS terminals and provide technical support for related issuesRequired QualificationsHigh school diploma or equivalent2+ years of relevant technical experienceProficiency with Microsoft SuiteKnowledge of point-of-sale systems and peripheralsExperience in call center environments