Job Details

Aquatics Technical Support Specialist II - Department: Customer Support. Reports To: Customer and Technical Support Manager. Supervises: N/ A - Salary: Hourly, Non-Exempt / $22-$29 per hour. This position is fully remote and can be performed from anywhere in the United States. The ideal candidate is in or around the Las Vegas, NV territory. SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES - The Aquatics Technical Support Specialist II is responsible for efficiently addressing customer inquiries, offering effective solutions, and providing expert guidance to product users regarding features and functionalities. Each Specialist will be responsible for a designated portfolio of clients, serving as the primary point of contact for all client inquiries. Furthermore, Specialists will respond to escalated calls and offer assistance to clients beyond their assigned portfolio when necessary. Success in this role hinges on exceptional communication skills and troubleshooting skills, the ability ...Technical Support, Support Specialist, Technical, Aquatics, Specialist, Support, Technology