Job Details

Summary of Job Duties:

Mixes and serves alcoholic and nonalcoholic drinks to Guests of bar and/or restaurant as well as providing a pleasant and entertaining atmosphere for all Guests. (must be at least 21 years of age)

Specific and Essential Responsibilities and Duties:

• Prepares order requests from customers or Cocktail Server.
• Up-sells liquor.
• Requests identification from customers when legal age is questioned and serves alcoholic beverages in accordance with service guidelines.
• Suggestive sells specialty and house cocktails, beers and wines.
• Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
• Serves wine and draught or bottled beer.
• Computes bill, accepts and processes payment using approved funds/forms of payment.
• Orders or requisitions liquors and supplies from Beverage Manager.
• Arranges bottles and glasses to make attractive display.
• Slices and pits fruit for garnishing drinks.
• Stocks bar with necessary items.
• Keeps bar area neat, clean and sanitized.
• Keeps abreast of all current specialty drinks, trends, new liquors, beers and wines.
• Through knowledge of liquor types.
• Adheres to Uniform and Appearance Policy for the Pool area.
• Communicate and interact with Guests and Team Members in a professional and upbeat manner.
• Maintain an open line of communication with Supervisors and Managers concerning all Guest Services related issues, problems and/or solutions.
• Maintain a positive and professional demeanor during all interactions with fellow Team Members, Team Members and Vendors.
• Ability to accept performance feedback in professional manner.

General Job Responsibilities and Duties:

To perform the job successfully, an individual should demonstrate the following:

• Relating to Guests - Quickly build rapport and establishes relationships with Guests. Relates well to different types of guests, listens and gets along well with them.
• Quality Conscious - Provide a high level of service, maintain high standards and work hard to get it right the first time.
• Drive/Aspiration - Gets things done, willingly takes on the more demanding tasks, stays motivated.
• Stress Tolerant - Remains calm under pressure. Reacts well to change and stays positive despite setbacks. Keeps work and personal difficulties in perspective.
• Flexible - Not resistant or afraid of change. Responsive and adaptable to situations and/or circumstances that would be different from the day to day routine.
• Innovating - Takes responsibility for own actions and uses good judgment before acting or making decisions.
• Quick Learning - Gets things done, willingly takes on the more demanding tasks. Easily identifies potential difficulties and their causes.
• Communicating - Speaks confidently and fluently. Talks at the correct pace and level. Is understandable. Holds others' attention when speaking. Elicits necessary information to fully understand the needs, problems, and motives of customers.
• Team Working - Fits in with the work group or Team. Develops supportive relationships with co-workers. Is considerate toward others and promotes a sense of Team spirit.
• Cost Conscious - Understands how Casinos make money and appreciates the impact of own work on profits.

Education and/or Experience:

• High school diploma or GED preferred.
• Previous experience as a bartender or bar back preferred.

Licenses:

• Non-Gaming Card
• Food Handler's Card
• Alcohol Awareness Card

Machinery or Work Equipment Used:

• Blender, beverage gun, cutlery, frozen drink machine, cash register, telephone.

Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.