Job Details

Specific Job Functions:* Greet and converse with guests to suggest or receive cocktail order in a timely manner.* Efficiently prepare and serve cocktails to customers/ cocktail servers in pool area following the sequence of service standards set forth by management.* Provide exceptional serviceto customers.* Possess complete beverage knowledge of all products served.* Ensure the correct glassware/stemware is used according to department standards.* Check ID's if the guest appears to be under 30.* Follow Alcohol Awareness techniques as needed.* Adhere to all responsible alcohol serving requirements as dictated by the state.* Handle monetary transactions at the point of sales system (cash, credit cards and room charges) in accordance with department policies and procedures.* Communicate with fellow employees and Managers regarding Guest requests.* Consistently deliver exceptional service to every Guest while interacting in a professional manner.* Possess a positive attitude towards the Guest and fellow employees to meet and exceed TI Pool standards.* Know all aspects of our business and match it to the Guest's needs to exceed their expectations.* Make positive eye contact with the Guest.* Maintain alert posture, appearing approachable to Guests.* Maintain utmost respect and courtesy for Guests at all times.* Maintain professional and well-groomed appearance, posture and hygiene.* Maintain sanitation, cleanliness, and always insure the health and safety of our Guests and fellow employees.* Maintain a clean and hygienic workstation in accordance with Clark County Health Standards.* Maintains quality services standards with all guests by creating a friendly, relaxed atmosphere while coordinating service requests.* Prepare order to replenish stock at bar to pre-determined par levels.* Work station must be maintained and left stocked and cleaned for the next shift.* Possess the ability to work in a team environment.* Maintain flexibility to perform other job-related tasks as deemed necessary by management.* Be able to perform a task that requires standing and/or moving at a fast pace for periods of up to eight hours or longer.* Communicate with Management to keep them informed of all special requests from a guest as well as any potential problems or concerns.* Assist new employees with training and answering questions.* Always be ethical and professional.* Perform all duties as deemed necessary for the success of the department.* Work special events as needed for the successful operation of department.Qualifications:* Minimum one year's experience in a high-volume hotel / restaurant experience required.* High volume hotel/bar and restaurant experience preferred.* Union Crafts (Pour) Card required.* Good athletic physical condition/body strength necessary; must project a slender, toned/fit body image at all times.* High volume hotel/bar and restaurant experience preferred.* Must be available for publicity shoots, public appearances, modeling, other advertising, and promotional work as needed.* Must have an excellent upbeat attitude and personality with the ability to interact with people of diverse backgrounds.* Must be able to simultaneously handle the demands of many Guests, while always maintaining a friendly and positive personality.* Must be willing to work in a loud and smoke-filled environment.* Must have the ability to withstand high temperatures, heat and sun exposure.* Pleasing personality and ability to communicate with customers.* Communicate effectively in English both verbally and written forms.* Knowledge of Alcohol Beverage Control (ABC) laws required.