Job Details

The University of Nevada, Las Vegas (UNLV) invites applications for a Journey/Senior Salesforce Architect, Information Technology (REMOTE AVAILABLE) (REU0151297).

Job Summary

The Office of Information Technology will consider candidates for either the Senior or Journey Salesforce Architect based on relevant skills and required experience. Both positions will provide long‑term, strategic, and technical leadership for the university's Salesforce ecosystem, with emphasis on Education Cloud and data integration strategy (including Data 360). The Architect partners with campus stakeholders to translate functional needs into trusted, easy, and adaptable technical designs; mentors the COE team; and contributes hands‑on configuration and development for complex initiatives, prototypes, and shared accelerators.

Responsibilities – Senior Salesforce Architect

• Serve as a trusted advisor and technical partner to functional leaders, product owners, and delivery teams.
• Balance strategic roadmap planning with practical delivery constraints and iterative improvement.
• Communicate architecture tradeoffs clearly to technical and non‑technical audiences; facilitate alignment.
• Provide expert leadership through influence by mentoring teammates, establishing and reinforcing standards, documentation, and best practices.
• Define and maintain target‑state architecture, reference patterns, and technical standards for the Salesforce portfolio.
• Lead solution design for major initiatives and provide hands‑on support for high‑complexity build work, prototyping, and troubleshooting as needed.
• Partner on enterprise integration and data governance, including data quality, identity resolution, and lifecycle management across systems.
• Establish and continuously improve delivery governance (architecture and code/design reviews, release and environment strategy, testing and quality controls) and guide adoption of platform innovations (Education Cloud, Data 360/Data Cloud, Agentforce).

Responsibilities – Journey Salesforce Architect

• Operate as a trusted advisor and technical partner to functional leaders, product owners, and delivery teams.
• Balance strategic roadmap planning with practical delivery constraints and iterative improvement.
• Communicate architecture tradeoffs clearly to technical and non‑technical audiences; facilitate alignment.
• Provide expert guidance through influence by mentoring teammates and reinforcing standards, documentation, and best practices.
• Contribute to the design and maintain target‑state architecture, reference patterns, and technical standards for the Salesforce portfolio.
• Guide solution design for major initiatives and provide hands‑on support for high‑complexity build work, prototyping, and troubleshooting as needed.
• Partner on enterprise integration and data governance, including data quality, identity resolution, and lifecycle management across systems.
• Continuously improve delivery governance (architecture and code/design reviews, release and environment strategy, testing and quality controls) and guide adoption of platform innovations (Education Cloud, Data 360/Data Cloud, Agentforce).

Customer Service Expectations

This position is responsible for maintaining a customer‑focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. The employee will listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team‑oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.

Flexible Work – Remote Eligible

Remote working options in the United States are available based on acceptable performance and organizational needs in alignment with the UNLV Flexible Work Policy for Flexible Work Arrangements (subject to approval).

Qualifications – Senior Salesforce Architect

• Earned Bachelor's degree from an accredited college or university.
• 5+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments, including multi‑cloud implementations, data modeling, and integration design with direct experience in Education Cloud/EDA or similar industry cloud solutions, and Data 360 (formerly Data Cloud).
• Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, Platform App Builder, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform Developer II, Application Architect, System Architect, Data Architect, etc.).
• Higher education experience (3+ years) and experience with the implementation of AI/agent capabilities, such as Agentforce, and a Master's degree are preferred.
• Preferred certifications: Salesforce Education Cloud Consultant, Salesforce Data Cloud / Data 360 experience (certification if available), or Agentforce specialist certifications.
• Credentials must be obtained prior to the start of employment.

Qualifications – Journey Salesforce Architect

• Earned Bachelor's degree from an accredited college or university.
• 3+ years of Salesforce solution architecture, design, and delivery experience in complex/enterprise environments, including multi‑cloud implementations, data modeling, and integration design.
• Must possess Salesforce Certified Administrator OR Salesforce Certified Platform Developer I, and at least one additional architect or advanced Salesforce certification (e.g., Advanced Administrator, Platform App Builder, Platform Developer II, Application Architect, System Architect, Data Architect, etc.).
• Higher education experience (3+ years), experience in Education Cloud/EDA or similar industry cloud solutions, and Data 360 (formerly Data Cloud), and experience implementing AI/agent capabilities, such as Agentforce, are preferred.
• Preferred certifications: Salesforce Education Cloud Consultant, Salesforce Data Cloud / Data 360 experience (certification if available), or Agentforce specialist certifications.
• Credentials must be obtained prior to the start of employment.

Knowledge, Skills, & Abilities – Senior Salesforce Architect (Required)

• Salesforce platform architecture across Sales, Service, Experience, and Education Cloud; strong understanding of environment strategy and scalability.
• Data modeling and platform security (sharing, role hierarchy, permission sets, OAuth/SSO concepts) and compliance best practices relevant to higher education (e.g., FERPA).
• Integration architecture patterns and experience integrating enterprise systems (SI S/LMS/HR/finance) using APIs and middleware.
• Application lifecycle management, source control, and release management practices for both declarative and programmatic changes.
• Experience with Education Data Architecture (EDA) / Education Cloud or other industry cloud implementations in complex, distributed stakeholder environments.

Knowledge, Skills, & Abilities – Senior Salesforce Architect (Preferred)

• Data 360 (formerly Data Cloud): data ingestion and mapping, Data Model Objects (DMOs), identity resolution, and activation patterns.
• Agentforce / Einstein AI experience: designing and governing AI/agent use cases, grounding strategies, and safety/privacy considerations.
• Experience with GitLab and familiarity with DevOps Center and CI/CD tooling and quality gates.

Knowledge, Skills, & Abilities – Senior Salesforce Architect (Skills)

• Expert solution architecture and documentation skills (current/future state diagrams, technical specifications, integration and data designs).
• Expert ability to translate functional requirements into secure, scalable technical solutions and implementation plans.
• Strong team member stakeholder communication, collaboration and facilitation skills; able to explain tradeoffs to technical and non‑technical audiences.
• Strong problem‑solving skills and attention to detail.

Knowledge, Skills, & Abilities – Senior Salesforce Architect (Preferred Skills)

• Hands‑on development and configuration expertise (Apex, LWC, Flows, OmniStudio) and performance troubleshooting.
• Data governance and analytics enablement (Tableau/CRM Analytics or institutional reporting practices).

Knowledge, Skills, & Abilities – Senior Salesforce Architect (Abilities)

• Ability to lead through influence in a matrixed environment and mentor teammates to raise overall delivery quality.
• Ability to prioritize across competing demands, manage risk, and maintain focus in a fast‑changing environment.
• Ability to assess new platform capabilities and recommend adoption strategies that balance value, risk, and supportability.

Knowledge, Skills, & Abilities – Senior Salesforce Architect (Preferred Abilities)

• Ability to guide organizational change and adoption (training, enablement, and operating model improvements).

Knowledge, Skills, & Abilities – Journey Salesforce Architect (Required)

• Salesforce platform architecture across Sales, Service, Experience, and Education Cloud; strong understanding of environment strategy and scalability.
• Data modeling and platform security (sharing, role hierarchy, permission sets, OAuth/SSO concepts) and compliance best practices relevant to higher education (e.g., FERPA).
• Integration architecture patterns and experience integrating enterprise systems (SI S/LMS/HR/finance) using APIs and middleware.
• Application lifecycle management, source control, and release management practices for both declarative and programmatic changes.

Knowledge, Skills, & Abilities – Journey Salesforce Architect (Preferred)

• Data 360 (formerly Data Cloud): data ingestion and mapping, Data Model Objects (DMOs), identity resolution, and activation patterns.
• Agentforce / Einstein AI experience: designing and governing AI/agent use cases, grounding strategies, and safety/privacy considerations.
• Experience with Education Data Architecture (EDA) / Education Cloud implementations in complex, distributed stakeholder environments.
• Experience with GitLab and familiarity with DevOps Center and CI/CD tooling and quality gates.

Knowledge, Skills, & Abilities – Journey Salesforce Architect (Required Skills)

• Solution architecture and documentation skills (current/future state diagrams, technical specifications, integration and data designs).
• Ability to translate functional requirements into secure, scalable technical solutions and implementation plans.
• Strong team member stakeholder communication, collaboration and facilitation skills; able to explain tradeoffs to technical and non‑technical audiences.
• Strong problem‑solving skills and attention to detail.

Knowledge, Skills, & Abilities – Journey Salesforce Architect (Preferred)

• Ability to guide organizational change and adoption (training, enablement, and operating model improvements).

Commitment to Campus Values

A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.

Salary

Salary competitive with those at similarly situated institutions.

Benefits of Working at UNLV

• Comprehensive retirement plan with 100% match
• Paid time off, sick leave, and holidays
• Excellent health insurance including medical, dental and vision
• Comprehensive retirement plans and voluntary benefits programs
• No state income tax
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents

Perks & Programs

• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
• Connect with colleagues with shared interests
• Personal and professional development opportunities
• A comprehensive onboarding program, Rebels: Onboard

EEO/AA Statement

The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service‑connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.

TITLE IX STATEMENT

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non‑discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: (702) 895-4055; Email: titleixcoordinator@unlv.edu, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: OCR@ed.gov; or to both.

Safety and Security Statement

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

Job Category

Administrative Faculty – Exempt – 100.0% FTE – Full‑time – Remote eligible.

Required Attachment(s)

• A letter of interest
• A detailed resume listing qualifications and experience
• The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted.