Job Details

It is the primary responsibility of the Front Desk Agent to provide excellent customer service and create a safe and friendly environment for employees and guests by promoting goods and services, assigning rooms, registering guests, determining credit, rendering bills, receiving cash and credit payments, and providing excellent guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Top 5 Specific Job Functions:Responsible for the complete registration process, including, but not limited to, check-in, check-out, and providing guest services as outlined in our Team Member Handbook and department policies and procedures. Obtain payment from guests upon check-in and check out for all accrued charges. Fill out all applicable forms for various transactions/procedures, as well as shift reports, as specified in the policies and procedures of the front desk. Responsible for stocking and restocking the workstation. Responsi...