Job Details

Job Title: Video Surveillance Operator I
Duration: 05 months
Location Onsite, 5235 Ponderosa Way, Las Vegas, NV 89118
Swing Shift
Base Rate: $16.37/hr
Night Differential: +10% (Total: $18.01/hr)
Schedules (5x8, 30?min unpaid lunch):
Swing Shift 5pm-1am. Friday-Tuesday

Role Overview
The Surveillance Operator is a desk-based, onsite security monitoring role responsible for reviewing live video feeds, identifying potential threats, and taking immediate action such as issuing real-time audio warnings or contacting law enforcement/property representatives.
Operators monitor multiple sites nationwide using proprietary Blue Eye software and work in a fast-paced, multi-screen environment.
This role is not related to casino surveillance and is not located on the Las Vegas Strip.

Key Responsibilities

• Monitor multiple live video surveillance feeds to identify suspicious or unsafe activity
• Deliver real-time audio warnings to individuals onsite when appropriate
• Escalate incidents to police departments, first responders, or site contacts as needed
• Write clear, accurate, and detailed incident notes and documentation
• Manage several computer screens, tabs, and applications simultaneously
• Maintain strong attendance, punctuality, and consistent focus throughout the shift
• Escalate technical issues to IT; no troubleshooting knowledge required

• Ability to speak, read, and write English clearly
• Comfortable speaking with law enforcement and property managers
• Proficient computer skills, including navigating multiple monitors and tabs
• Minimum typing speed of 40 WPM
• Ability to sit and focus for long periods
• Strong attention to detail in a high-volume, fast-paced environment
• All new hires must cover weekends.

• Video gaming experience (fast reaction speed, multi-screen familiarity)
• Call center or dispatch-style experience
• Previous loss prevention or surveillance experience
• Experience in fast-paced desk environments
• Not preferred:
• Security guards accustomed to physical patrols
• Candidates expecting flexible schedules or remote work

• Fast-paced operations center
• Heavy computer and multi-monitor use
• Safe, climate-controlled office setting
• Structured, non-flexible schedules - employees must work the shift hired for
• Communication currently via Microsoft platforms; transitioning to Google Meet/Google Mail