Freight Forwarding Operations Coordinator

We are seeking a highly experienced Freight Forwarding Coordinator to join our well-established company, supporting both International and Domestic operations. We are looking for a hands-on, attentive professional who takes pride in accuracy. This role requires the ability to thrive in a fast-paced environment and work effectively individually and as part of a team. Freight forwarding experience is required!

How you create impact:

• Auditing documentation including BOLs, PLs, Commercial Invoices, and specialized certificates.
• Full management of the shipment lifecycle.
• Providing daily shipment status updates to clients and resolving any operational discrepancies.
• Gathering billing charges and providing accurate quotes, including duties and landed costs.
• Invoicing customers and ensuring total data integrity within our internal management systems.
• Coordinating ocean, air, and road freight shipments across both domestic and international lanes, ensuring seamless execution from origin to final delivery.

What we would like you to bring:

• Expert-level email management and professional proficiency in OUTLOOK.
• Extensive experience with TMS platforms; SAP experience is strongly preferred.
• Advanced Microsoft Office skills, specifically Excel for data entry and shipment formatting.
• Minimum of 5+ years of direct freight forwarding operations in international and domestic
• operations including, but not limited to tracking, BOL creation, routing, booking, quoting, and finalizing shipments.
• Must know international shipping regulations, Incoterms, and customs procedures.
• A proactive troubleshooting mindset with a proven ability to manage shipment exceptions.
• Excellent verbal and written communication skills when interacting with carriers, vendors, and international partners.
• Ability to prioritize and manage multiple shipments simultaneously under tight deadlines without sacrificing accuracy. Multitasking is key!
• Ability to work overtime and weekends if needed to support global shipping schedules.

Join us in this energetic role where your expertise will directly impact our global supply chain efficiency! This is a unique opportunity to bring your freight forwarding knowledge to a company that has earned its reputation for over 35 years and is still growing. We value proactive problem solvers, reward initiative, and are committed to building an inclusive workplace where you can do your best work.

Schedule & Compensation:

• 40+ hours per week
• $21.00 $30.00 per hour (based on experience)

Benefits:

We invest in our people inside and outside of work. Here s what you can expect when you join our team:

• 401(k) with company matching
• Comprehensive Health, Dental & Vision insurance
• Paid Time Off (PTO)
• Paid holidays
• Career development & growth opportunities
• Collaborative and supportive team environment