Job Details

Senior Manager of Data Systems and Analytics

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Location: Village Pub Management Inc

Job Description

The Senior Manager of Data Systems and Analytics has combined oversight of functional software applications with analytical output. This role uses available technologies to lead, plan, and coordinate all work related to the design, development, and implementation of the company's reporting and analytics function. This position is responsible for maintaining, supporting, and upgrading reports that feed dashboards, and for identifying opportunities to streamline processes by being intimately familiar with the company's technology assets and operational needs. A key objective of this role is to reduce friction and repetitive work by implementing features that increase department and system efficiency. Establishing and maintaining positive working relationships with peers, team members, and management across all departments is critical to successfully facilitating and affecting change.

Benefits: Medical, Dental, Basic Life Insurance (included with the dental plan), Vision, Short-term Disability, Combo plan covering accidents, hospitalizations, and critical illnesses, Free on-site parking, Paid time off, Eligibility to participate in a 401(k)-retirement plan

Location: This is a full-time, on-site position based in Las Vegas, NV. Candidates must be able to reliably commute or be prepared to relocate prior to their start date. Regular local travel between business units and properties is required.

Responsibilities

• Proactively learn about new technologies, processes, and policies; share relevant information with management
• Research and analyze data to support business decision-making
• Evaluate organizational risks and keep leadership informed
• Improve efficiency and reporting through enhanced use of technology
• Collaborate with executive leadership and management to meet role expectations
• Ensure compliance with all applicable laws
• Uphold the company's mission and values

Systems Management & Strategy

Oversee the development, implementation, and maintenance of core business systems (ERP, CRM, and related platforms)

Ensure systems evolve with current and emerging technologies, including AI and data innovations

Data Strategy & Architecture

Develop, maintain, and communicate the enterprise data architecture roadmap, including data warehouses, data lakes, and streaming platforms

Architect data models and schemas (conceptual, logical, physical) to support AI/ML, analytics, and reporting

Analytics & Reporting

Guide the design, implementation, and continuous improvement of reporting tools, dashboards, and quantitative analyses

Present complex technical and analytical information in a clear, understandable manner for leadership and stakeholders

Process Improvement

Identify, analyze, and resolve operational issues

Apply business logic to optimize workflows and reduce inefficiencies

Project Management & Leadership

Lead system implementation and technology projects, ensuring they remain on scope, on schedule, and within budget

Hire, train, and supervise Business Analysts or Systems Analysts

Foster professional development and technical growth within the team

Skills / Experience

5+ years of experience in data architecture, systems analysis, or system strategy

Minimum of 3 years in a supervisory or leadership role

Expertise in budgeting and financial analysis

Advanced Microsoft Power BI proficiency

Experience with Konami, Synchro, Paychex, and Google-based data feeds

Advanced Microsoft Office skills

Experience with system conversions and data visualization

Bachelor's Degree required; MBA preferred

Experience with emerging AI technologies required

Ability to obtain and maintain a gaming registration

Physical Requirements

Ability to stand and walk for extended periods of time throughout the casino and property.

Must be able to move throughout all areas of the property, including back-of-house and public areas.

Use of standard office equipment such as computers, phones, printers, and radios as needed.

The noise level in the work environment is usually moderate.

Occasionally exposed to outside weather conditions and varying temperature conditions.

Ability to lift, carry, push, or pull up to 25 pounds as necessary.

Core Values

Service- Personalized, warm, and consistent exceptional customer service.

Value- Committed to deliver quality products for affordable prices.

Growth- Promote personal development and professional growth for all team members.

Family- Foster a family-like environment with guests and team members alike.

Passion- Work with passion and enthusiasm every day.